La Redoute?

[Cantonet]

I've ordered a Alpaca sweater 5 days ago & it still hasn't left the warehouse. No update on the order just stating that delivery may take 7-10 days.
I've just looked at the Trustpilot reviews. I didn't realise they were so bad 😞
In the past I've found them brilliant.
No wonder the prices are so good.
50% discounts ......
Any positive stories?

I've ordered twice, one order was sent with an incorrect item. But the quality is good, especially bedding/curtains/home stuff. They are the only place I can find 100% cotton velvet stuff in my budget, the throws/quilts are lovely. The return was unproblematic and refund all went through fine.

I bought some curtains which came in the wrong bag marked for a different but similar colour, but thankfully the correct curtains were inside the bag, so it can be a bit random.

I got a dress too and it is nice quality linen, a merino jumper which is fine for the reduced price.

The delivery can be a bit vague 😂 I never order if I want things pronto. But overall I do like them.

I've ordered 3 times in the last 12 months. Delivery is slow but it's not a big deal I've never been in a rush. Good value and good quality. I'd definitely shop there again.

Delivery is awful but I like everything I've ever bought from that shop. I've got beautiful linen curtains, baskets, a lovely oak piece. If you pick well it's like Caravane for 20% of the price.

Thank you all for the uplifting responses.
I ordered the Alpaca sweater because it was around 80% alpaca with no wool ,unlike most of the ones around. Hopefully the quality will be reasonable if & when it arrives.

I've ordered home accessories and furniture several times but never clothes. Always takes ages to arrive but worth the wait for the quality in my opinion.

I've actually just phoned up this morning & cancelled my order. It still hasn't been sent out, but of course they charged me several days ago. Absolutely fraudulent behaviour. Plus, they obviously have a complete lack of respect to the customer. I had actually ordered 3 jumpers with the intention of returning some. But it sounds like it would takes weeks to obtain a refund & I just don't want to go there ...

I do like LR and it’s usually good quality, but yes delivery can be iffy. I think it’s because they don’t have all their stock here and sometimes have to get things sent from their French warehouses. Seem to remember being told that once..

@ThankYouVeryMuchJerry I ordered a jacket from The Outnet on the same day as the La Redoute order & it's arriving today. Also coming from Europe.