Fenwick have been really funny about the broken Delina despite me sending a picture, saying they want pictures of the outer box, inner calendar and more pictures of the broken item to do an 'investigation' - not quite sure what their investigation will show, that a bottle of perfume broke perhaps?
I've said the outer box is in the recycling so they can't have that. Other companies are so much better with complaints on damaged goods so beware anyone else with a problem with the Fenwick BAC.
it's only a tiny 5ml delina as well!