My hairdresser messed up and I think she robbing me

[Maya002]

Hi so I am going to the same hairdresser like 3 years or so . She did amazing jobs.This time tho I went for root retouch and it messed up my whole head . She always says that it will wash out but I think she only robbing me because I have dark hair and it has to be lightend before and se does Malibu C so it will stick more and brighter (what she says). I don't want to walk out off the salon with colour that I don't want a that it will wash out(her words)

Too be honest I don’t think posters realise u was a copper and only needed roots doing but ended up with a dark ruddy red it’s a massive fuck up x

Yes and i getting pissed even more 😂

Sorry can you see it's whole another colour

I'm really confused by the other posters too. Even if she had only done the roots, the hair colour is completely different. It looks like she messed up and used the wrong one.