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Vinted scam??

2 replies

Elizo · 24/01/2025 18:46

Am fairly new to Vinted. Sold a bag, £30. Buyer said was an issue and wanted to return it. She then sent the wrong item and messaged me to tell me so I didn't collect it. It got returned to her. Vinted customer service beyond useless (robotic slow replies not answering the question) and now an automated reply saying she will get a refund. She now has item and refund. What do I do?? Any ideas... bit gutted as nice, expensive bag...

OP posts:
Autumn1990 · 24/01/2025 22:54

You should get the money as well but will have to hassle Vinted

Ladyluckinred · 24/01/2025 22:55

What a horrible experience, OP. I’ve been on Vinted for a long time and haven’t had an issue like this, sorry my luv.

What were her reviews like? Vinted sometimes send an automated response but are still investigating in the background. Sometimes queries can take a while to get resolved. If you haven’t already, send the screenshots of your conversation with the buyer to Vinted customer services and keep on them. The buyer needs to be banned!

Have you messaged her since?

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