On another post a user mentioned that newlook staff are targeted for how many email addresses they capture.
This might be very boring of me but it's got me wondering what other targets sales assistants in retailers have?
I used to be aware that when Dorothy Perkins did a return it went out of their daily taken revenue so it was very unpopular when you took a few returns back. Whether that was true or just a sales assistant telling me that to encourage me to exchange items rather than return I'm not too sure.
The retail world is very interesting to me.