Has anyone ever ordered off meet.curve?

[scoopoftheday]

Hi, I ordered off this company back in July after reading positive comments on their Facebook.

When the items arrived I didn't like the fit of them so emailed them to return them.

I'd ordered over £50 worth of items and then add their handling fee and postage etc and I think it was £64 or something.

Anyway their initial response to me was "hey, it'll cost you too much to send them back, how about you keep them and we can work something out?"

I checked and it would only have cost me £6 to send back which I said I was happy to do.

They then started negotiating with me about how I could keep the 2 bikinis and they pay me £20 back etc etc

Finally they said they'd refund me the money minus handling fee and postage and I pass the bikinis to someone who'd like them 🙄

It's over 5 weeks now and I have been emailing every day trying to speed up my refund.

Has anyone ever dealt with this company before? If you haven't, then don't!

Worth always checking trustpilot

https://uk.trustpilot.com/review/meetcurve.co.uk

Yep, unfortunately notoriously known to be scam artists. Sorry OP. Hopefully you can get your money back through either PayPal or credit card, depending on how you paid

I paid via PayPal - I think.

I will check.

Do I just open a dispute?

Thank you, I didn't even think of that!

Yes just open a dispute. They will ask for all details etc. PayPal usually side with the buyer, so fingers crossed for you

So disappointing as I saw a swimsuit I really liked on there but didn't order after the reviews. I'm almost tempted to just order then sell on if it's no good.

I have just opened a dispute. I was able to attach a lot of email exchanges too so hopefully they can see how often I contacted them.

Thanks so much, I honestly wouldn't even have thought of that, I've never had to do it before!

The bikinis I ordered were nice, but honestly the quality wasn't great.

I am so disappointed.

This morning I have an email from meet.curve saying if I close the dispute they will refund me.

I don't believe them for a second.

No, please don't
That's how they will screw you over
Really hope the PayPal works out for you

Just a wee update - PayPal found in my favourite and I was refunded the whole amount.

Thanks for the advice 👍

Brilliant. So glad to hear that

❌❌DO NOT BUY FROM THEM, THEY WILL STEAL YOUR MONEY!❌❌
I know the thread is old but wanted to get this out there to save someone else from falling for their scams!
I purchased 2 bathing suits for 80$, they ended up being partly too small, partly just lacking material to properly cover (at the time I figured it was just a size issue). I wanted to return them but they would only give back 20$ if I mailed the pieces back, or I could get store credit for the full amount. I took a chance and picked the latter. When they sent me the code for this credit, they called it a gift card but I thought nothing of it. I then proceeded to purchase a few other items with the code provided for 85$, going one size up because of my previous experience. When they arrived, I saw that not only they were much larger than the previous ones, but they somehow still did not provide enough coverage. I concluded that their designs are just weirdly shaped, so I reached out to exchange once more, this time, I was going to get accessories, beach bags, etc. items that I was sure not to have an issue with. However, they denied an exchange, saying I used a “gift card” and that those items are final sale. After asking for them to reconsider, all I got was an email saying that they assume everyone reads their fine print and that nothing could be done. All in all, I have plenty of completely unusable, bad quality and ill fitted pieces and they took all my money completely shamelessly. Don’t make the same mistake I did, go shop elsewhere!