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Revlon one step

8 replies

Toothiepegg · 15/07/2023 12:51

Wondering if you can help me. I bought a Revlon hot brush from Amazon. I'm trying to register the product for the 4 year warranty.

One of the questions on the online form is to give a four digit code that should be on the plugs metal prongs. I have no code. Would someone mind having a look at their prongs to see if there is a code there. 😁

I also had to type in the item code but then says zero results.

Have I bought a fake?

OP posts:
Farmageddon · 15/07/2023 17:50

Hi OP, I just checked mine and there is no code on the metal prongs either. There's a few numbers on the plastic underside of the plug, but they look to be more like the licence number/ serial number etc.

There is a 4 digit code on the inset label thing at the back of the brush handle, which also says the model number and recycling instructions - you could try that.

Toothiepegg · 15/07/2023 17:55

Thanks so much for checking. I will take another look.

OP posts:
SpainToday · 16/07/2023 12:59

There is no code on my metal prongs either?

Jongleterre · 16/07/2023 13:06

I bought the one step straight and shine salon XL heated brush from Argos a couple of days ago and there is no code on the plug itself but has a sticker that says
Fitted with
BS 1362
5 A Fuse

There is a load of gumph written on the cable but my old eyes can't make it out. Words and numbers.

Toothiepegg · 16/07/2023 13:26

I've contacted Revlon via an online form so hopefully they will be in contact. The online registration will not accept it without a 4 digit code. I even selected United Kingdom from the drop down box so it didn't think that I was in America.

Thanks to those of you that checked their prongs 🤣

OP posts:
Jongleterre · 16/07/2023 14:00

9518 is stamped above cord grip.

🤷🏼‍♀️

Isabelle70 · 16/07/2023 15:24

I appear to have bought a One Step too but I don't remember pressing the button on a very well known online retailer....
Oh well, I think my reasoning is the Dyson air wrap has a moment sometimes and decides it gets too hot halfway through styling!

Toothiepegg · 16/07/2023 15:50

I definitely don't have a code, I feel cheated!

Have decided to return it to Amazon and buy one from Argos, I think that will be easier to return if it becomes faulty.

OP posts:
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