sweaty betty code wont work.

[NiceSausage]

I recently signed up with them to get a reduction on my first order (have used John Lewis for SB stuff in the past), and they sent me a code via email to get 15% off.

I slapped this into the code box at checkout and it said 'code not valid'.

Tried to find a way to contact them and no joy.
Anyone know why or if i did something wrong?

I also have a recent White Company code if anyone wants it!

Have you tried their customer chat? I had a problem with a pair of new leggings developing a tear, and the customer service agent on the chat was brilliant, had it all sorted very quickly. For me it’s a black bubble that pops up in the lower right corner when I’m on the site.