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Love Vinted but hate the stupid questions

105 replies

Theos · 08/05/2023 10:42

For example, one of your photo shows the label with all the measurements on it, and then you send the person a screenshot of the sizes from the website and they still bloody ask you questions

OP posts:
NotAnotherBathBomb · 11/05/2023 14:19

KatP75 · 08/05/2023 19:02

YANBU OP! I get asked to send a photo of the washing detail inside leg tag. Fair enough if people want all the information before parting with their cash but when it’s just £2 I’m not sure it’s worth it my end. So I just take most stuff to charity shops like before now. I can’t be bothered with it all.

Agreed. Ignored someone asking me if the £3 handbag I was selling was in good condition and could I send more photos when the description and the 5 photos showed as such.

Sold to someone else, no issues.

NotAnotherBathBomb · 11/05/2023 14:23

popularinthe80s · 10/05/2023 07:59

I guess with diversity of opinion on here, it's like dating - you need to find the right 'fit for you.'.
I am one of those people who will ask what it's made of/even ask to see a body (no head required) in it, because that's often the only way to get a sense of how it hangs. The more questions I ask, the more likely I am to buy. But that's not because I want to lead the seller on a merry dance.
I probably miss some sellers that can't be bothered with me, which is fair enough. But those who can have my money, and I have their lovely item.

It's like dating, except Vinted is the equivalent of PoF 😂

BuffyTheCat · 11/05/2023 15:00

I need to know the pit-to-pit measurement and inside leg measurement because those are the places on my body where things are less likely to fit, based on my experience of trying to buy clothes. So yes, if it’s not in the listing I ask. If the seller provides the measurements, and it will fit me, then I will bid. But obviously there’s no point bidding if something is too small. And sizing can vary a bit, even within each manufacturer’s range.

So I don’t really understand the ‘it’s only £3’ perspective. I suppose I can stand to lose the money if something doesn’t fit, but then I also have the hassle of having to sell or donate it - which could all be avoided with a couple of measurements! And if this happens ten times I’m down £30 plus postage with a pile of clothes that are no use to me and a pain to dispose of. It’s fairly quick for the seller to take a few measurements and add them to the listing. I suppose my answer to ‘it’s only £3’ is ‘it’s only 30 seconds.’

I definitely wouldn’t ask for photos of the seller wearing the item though. That’s quite intrusive.

KirstenBlest · 11/05/2023 15:05

@BuffyTheCat ,it's not 30 seconds. I will usually measure if asked, but it involves looking for the item, laying it flat, measuring it and putting it away, then replying/updating the listing.

BusterGonad · 11/05/2023 15:15

KirstenBlest · 11/05/2023 15:05

@BuffyTheCat ,it's not 30 seconds. I will usually measure if asked, but it involves looking for the item, laying it flat, measuring it and putting it away, then replying/updating the listing.

It's hardly an hours work. 5 minutes tops and that's if you're taking it slowly. I don't understand why you can't just measure the clothes as you list then. It's so easy.

KirstenBlest · 11/05/2023 15:41

@BusterGonad , because I list a lot of things, and taking measurements takes time. I know I should do it, but it's not a case of measuring the garment straight across at the widest part. For a dress, or coat, it might be length, bust, waist, hips, undearm-to-underam, width at shoulder, underarm to shoulder etc.
If I buy something, I usually know the brand and what their sizing is like.

I'm not all that confident, because if I make a mistake, it is worse than not doing it.

BusterGonad · 11/05/2023 17:52

KirstenBlest · 11/05/2023 15:41

@BusterGonad , because I list a lot of things, and taking measurements takes time. I know I should do it, but it's not a case of measuring the garment straight across at the widest part. For a dress, or coat, it might be length, bust, waist, hips, undearm-to-underam, width at shoulder, underarm to shoulder etc.
If I buy something, I usually know the brand and what their sizing is like.

I'm not all that confident, because if I make a mistake, it is worse than not doing it.

Understood. 😊

KirstenBlest · 11/05/2023 18:34

You are right, @BusterGonad , but I'm lazy. Probably should put collar-to-hem for a dress, waist-to-hem for a skirt, and inside leg for trousers/jeans.

Pigtailsandall · 11/05/2023 21:55

I just take the measurements while I have the items out anyway for photos. It take about 15 seconds. It takes far longer to generally take decent photos and list, so if you are already doing that for a £3 item then you're committing more time than a quick tape measurement. I say this as someone who's been stung enough times now that I just don't buy - only sell.

FlatWhiteExtraHot · 12/05/2023 10:39

Pigtailsandall · 11/05/2023 21:55

I just take the measurements while I have the items out anyway for photos. It take about 15 seconds. It takes far longer to generally take decent photos and list, so if you are already doing that for a £3 item then you're committing more time than a quick tape measurement. I say this as someone who's been stung enough times now that I just don't buy - only sell.

Which is fine in theory, but the more you do the more they want. So if you put 3 measurements on the original listing they will still message you wanting the cuff circumference or something 😂.

I do basically nothing; wash the item, hang it and take a photo of the front, back and labels. I rarely answer questions either, as like PPs have said it’s a £3 dress, buy it or don’t. However, I do package things nicely (in tissue paper) and I despatch the day after payment so my feedback is great and I sell loads.

Theos · 12/05/2023 16:53

I don’t really care of it only takes 5 min. I Cba. It’s not couture

“ how long is inside leg”. Mate. Look at the Levi’s website Plus it says on the frickin label

OP posts:
KirstenBlest · 12/05/2023 16:58

Quite.
I want to reply 'You are asking for 6 different very specific measurements for a £5 pair of Mango kecks, FFS. Just go to a shop and try them on'

Theos · 13/05/2023 11:25

Got a lovely boden work top today. The silky kind. Poor seller messaged “it might be crinkled because of the fabric “
I mean of course it would be. Woman said she’d had complaints

OP posts:
NotAnotherBathBomb · 13/05/2023 11:37

Theos · 12/05/2023 16:53

I don’t really care of it only takes 5 min. I Cba. It’s not couture

“ how long is inside leg”. Mate. Look at the Levi’s website Plus it says on the frickin label

'That's not included in the price point' 😂

Pigtailsandall · 13/05/2023 13:19

I do find it quite amusing that people can't be asked to give a pit-to-pit measurement for £3 but they can be bothered to find the item, hang it up, photograph it, edit the pics, list it for sale, package it and print the label and drop it off. But communicating a measurements? Can't be arsed.

Like pp I'm far more likely to buy if I ask a question

Theos · 13/05/2023 13:39

You’re right, it is strange, but it seems like just one more thing to have to do and to find a bloody tape measure somewhere

OP posts:
KirstenBlest · 13/05/2023 13:54

@Pigtailsandall , because measurements need to be accurate. I photograph everything then list a batch. Measuring would mean making a note of those measurements.
i don't have much faith in my measuring, tape measure might not be correct etc.
It's a £3 garment from a known brand FFS.

Redburnett · 14/09/2023 05:26

I sell a bit on ebay. I have no problem with potential buyers asking questions, and I always answer them truthfully (eg about condition of item). Sometimes it results in a sale, sometimes not. That's fine.
The only mildly annoying thing is that if I get a reply from potential buyer thanking me for the info, ebay tells me there is another message to respond to, and it looks as though I have unanswered messages. But that is a general ebay issue.
As for sizes, I have sold many M&S items of a specific size that had very different measurements eg size 16 trousers/skirts with very different waist measurements. I often put measurements in the description with a comment if I think the label size is misleading.
I also refund automatically if a buyer complains (eg delayed in post, colour not exactly as photo). My stuff is all relatively low value so it is better to keep the customer happy than embark on a debate about the issue.
The first rule of any successful business is to keep your customers happy.

Porridgeislife · 14/09/2023 05:49

I just ignore any questions for measurements. I price everything keenly to get sales quickly and inevitably someone else will buy it before I get around to replying. I do the same when buying, I don’t muck around if something is keenly priced.

I wash, iron and take clear photos of front, back and labels. If you want a guaranteed perfect fit order for £90 from John Lewis, not £10 on Vinted.

NatashaDancing · 14/09/2023 06:29

I've never bought from Vinted and I give away clothes I no longer want.

The site is deeply unattractive compared to eBay. Aside from that I can't get my head round the amount of stuff which is being offered "new with tags, never worn" Why? Why not send it back if you're never going to wear it?

These listings for example. There's no issues with returning clothes to Klements or YBD. I know what the full price and the sale price was of these dresses. Why is someone spending that amount on dresses they never wore?

I'm not convinced that's even true. The tags on these dresses are very easy to tie back on.

I also know that Klements is very generous in its sizing. The dress described as a size 12 is much, much larger than a 12. If you weren't familiar with the brand but just liked the look of the dress you'd be £250 down on that dress.

Klements silk dress
Klements cotton dress

Klements maxi silk dress size M

New with tags Beautiful bird print Multi coloured 100% silk Wear young British designer Originally priced over £250

https://www.vinted.co.uk/items/3292948247-klements-maxi-silk-dress-size-m

Pigtailsandall · 14/09/2023 09:21

Do you work for this company Klements, @NatashaDancing ? You mention them on lots of threads.

There's a million reasons why someone might sell new things with tags on. They might have a super hectic life and not have a chance to return something on time - I have a jumper from TK maxx I didn't get around to returning on time because well, life. Long work hours, sick child etc so the last thing I felt like was taking a bus and spending an hour returning something that was £20. My time is worth more.

I also had some clothes I got just before I got pregnant; shoes which didn't fit me post-pregnancy but I bought in the autumn sales for next summer beforeIwas pregnant. Some people might also have an issue with shopping too much. Each to their own. My erroneous purchase will make someone's day when they get it for a fiver.

Pigtailsandall · 14/09/2023 09:28

I do agree that the issue in sizing means you sometimes take a punt, but you can always resell items again. I usually buy quite conservatively and do sell stuff on straight away if it's not right.

NatashaDancing · 14/09/2023 11:52

Pigtailsandall · 14/09/2023 09:21

Do you work for this company Klements, @NatashaDancing ? You mention them on lots of threads.

There's a million reasons why someone might sell new things with tags on. They might have a super hectic life and not have a chance to return something on time - I have a jumper from TK maxx I didn't get around to returning on time because well, life. Long work hours, sick child etc so the last thing I felt like was taking a bus and spending an hour returning something that was £20. My time is worth more.

I also had some clothes I got just before I got pregnant; shoes which didn't fit me post-pregnancy but I bought in the autumn sales for next summer beforeIwas pregnant. Some people might also have an issue with shopping too much. Each to their own. My erroneous purchase will make someone's day when they get it for a fiver.

No I just love their stuff.

I own one of those dresses and it will swamp a size 12.

One of the dresses cost £325 full price, went down to £241 on sale. It's hardly a £20 T Maxx jumper but I suppose if someone is daft enough to spend that sort of money on a dress they never wear, then hell mend them. Personally as much as I like this brand I wouldn't buy a second hand dress at the prices being asked on Vinted as I'd rather the company got a new sale and the company will refund it without question.

Still seems utterly bizarre to me to waste money on clothes you'll never wear because getting to a post office on time is Impossible.

Fairyliz · 14/09/2023 12:02

KirstenBlest · 11/05/2023 15:05

@BuffyTheCat ,it's not 30 seconds. I will usually measure if asked, but it involves looking for the item, laying it flat, measuring it and putting it away, then replying/updating the listing.

So why not do this when you list items?
I’ve bought something on Vinted which was excellent quality and a good price. When it arrived I loved it, just what I wanted; unfortunately it was just too tight around the bust.
I learned my lesson after that and always ask for measurements.

fedupnow2 · 14/09/2023 13:38

BuffyTheCat · 11/05/2023 15:00

I need to know the pit-to-pit measurement and inside leg measurement because those are the places on my body where things are less likely to fit, based on my experience of trying to buy clothes. So yes, if it’s not in the listing I ask. If the seller provides the measurements, and it will fit me, then I will bid. But obviously there’s no point bidding if something is too small. And sizing can vary a bit, even within each manufacturer’s range.

So I don’t really understand the ‘it’s only £3’ perspective. I suppose I can stand to lose the money if something doesn’t fit, but then I also have the hassle of having to sell or donate it - which could all be avoided with a couple of measurements! And if this happens ten times I’m down £30 plus postage with a pile of clothes that are no use to me and a pain to dispose of. It’s fairly quick for the seller to take a few measurements and add them to the listing. I suppose my answer to ‘it’s only £3’ is ‘it’s only 30 seconds.’

I definitely wouldn’t ask for photos of the seller wearing the item though. That’s quite intrusive.

There is no way I'm doing put to pit measurements. Buy it or leave it. Or Google the sizing on the brands website.