Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Style and beauty

Looking for style advice? Chat all about it here. For the latest discounts on fashion and beauty, sign up for Mumsnet Moneysaver emails.

Roka sample sale

1000 replies

BriceNobeslovesMurielHeslop · 03/01/2023 11:39

Has anybody tried this? A mystery bag for £29.95?
I’ve fancied a Roka backpack for a while but haven’t quite decided. They have this offer just now but I’m aware it could go disastrously wrong.

OP posts:
Thread gallery
108
Bluebellies · 11/01/2023 20:33

HelloMama · 11/01/2023 20:29

I'd love to swap with you! I have a Bantry B in mint....

Ooo, yes please! I’ll PM you. Or I’ll try to, anyway.

BriceNobeslovesMurielHeslop · 11/01/2023 20:36

roselune · 11/01/2023 19:26

If this thread was started by Roka's marketing team then what a success that was 😂I'm really tempted to go for another one but really don't need any more bags...

Can confirm I’m nothing to do with Roka but I think this is by far and away my most successful thread!! Love my backpack, am considering a second!

OP posts:
spinningirl10 · 11/01/2023 20:49

@BriceNobeslovesMurielHeslop
Thanks for starting this thread, it's been great fun and I've got a lovely backpack with another surprise on the way :))

Q2C4 · 11/01/2023 21:12

buckeejit · 11/01/2023 19:06

I wonder why most people are using Vinted rather than eBay-are the sellers fees lower?

EBay hasn't done a reduced sellers fee weekend since before Xmas...

Magpiecomplex · 11/01/2023 21:20

@OC1977 Ecaterina picked mine too, arriving tomorrow!

PotatoCatkin · 11/01/2023 21:21

Whatmarbles · 11/01/2023 13:12

@PotatoCatkin I've got a Bantry coral I am looking to swap.

@Whatmarbles I'd love to swap for a Bantry Coral! Is it a medium?

PumpkinDart · 11/01/2023 21:23

Ohhh these bags 😍 I cannot justify another bag but I've just gone down a rabbit hole looking at what you all have and they're all beautiful!

Whatmarbles · 11/01/2023 21:28

@PotatoCatkin yes it is medium.
I shall pm you.

twoandcooplease · 11/01/2023 21:30

@Santiagopink any news on your order?

Santiagopink · 11/01/2023 21:43

twoandcooplease · 11/01/2023 21:30

@Santiagopink any news on your order?

Early today they said its on the way. But I haven't had the "picked" email, or anything from the courier or the updated status on Shop. This afternoon I thought I'd try another lucky dip with a different email address as an experiment. It's updated all 3 notifications this evening and I'll receive the new order tomorrow accordingto the courier. So now I feel like they just fobbed me off with "you'll get it tomorrow" without actually chasing up the order number because even if they dispatched it without notifying me I think the courier would have updated me that they have it.
Bit annoyed, will be a bit more forthright and less polite about chasing it up tomorrow. And now I run the risk of getting 3 identical bags instead of 2!

Shinyandnew2022 · 11/01/2023 21:50

I have submitted a return request - let's see if it works .
It came up as if I was returning
a lavender but I have flamingo - fingers crossed it will be ok.
I have got so swept up in the thread I intend to wait until pay day and then get one in a colour I will use to death .
Great marketing effort by Roka !

Santiagopink · 11/01/2023 21:53

I wonder if Roka are aware of this thread....... where are my bags Roka????!!!! I really want to love this brand but so far I'm a bit peeved. I know 5 days isn't long to wait fid a delivery in the grand scheme of things but everyone else, my second order included, comes next day, I can't help but feel my order has got lost in the system

twoandcooplease · 11/01/2023 21:53

@Santiagopink what a pigsty they've made of this for you. I'm sorry, everybody else is having a great time on the thread enjoying the experience and you've been left with poor service that's just not fair

If I were you, I would wait until the bags arrived then I'd be sending a very strongly worded email to their customer service. Mistakes happen but it doesn't mean you should lose out on the experience. They should offer you an apology. I really hope you don't end up with something you wouldn't have chosen yourself...

Squiz81 · 11/01/2023 21:54

buckeejit · 11/01/2023 19:06

I wonder why most people are using Vinted rather than eBay-are the sellers fees lower?

There are no seller fees on vinted! And I find it much easier than ebay.

Santiagopink · 11/01/2023 21:58

twoandcooplease · 11/01/2023 21:53

@Santiagopink what a pigsty they've made of this for you. I'm sorry, everybody else is having a great time on the thread enjoying the experience and you've been left with poor service that's just not fair

If I were you, I would wait until the bags arrived then I'd be sending a very strongly worded email to their customer service. Mistakes happen but it doesn't mean you should lose out on the experience. They should offer you an apology. I really hope you don't end up with something you wouldn't have chosen yourself...

I'm happy with any colour, especially now I'll have 3. Not keen on the cross body bags though.
But it did annoy me that they blatantly lied by saying "one of the items was out of stock". I mean, just send anything!!! It's not like the sale was finished. And now I'm pretty certain they didn't even look up my order or highlight it to the packers in any way otherwise the courier would have received both this evening. Grrrrrr...
Might email them now to chase it up rather than wait until tmrw

Puffalicious · 11/01/2023 21:58

HeadNorth · 11/01/2023 18:27

I’m another with the Finchley A small in sherbet - but I love it! I thought I needed a medium, so was disappointed, but it fits my work laptop in its padded case with room for bits and pieces - I’ve got my hairbrush, phone, pass, earphones, lip balm etc in with room to spare - its a tardis!

It is a very bright bubble gum pink - my older DD will be jealous - I’ve decided it will brighten up the drab weather and will wear my Barbie backpack with a smile 😃

Laughing really hard at this!

LOVE the Citrus Jofra. Ohhhhhh I'm tempted now to go for a 2nd! (I got a medium, Emerald Finchley and love it!).

Puffalicious · 11/01/2023 22:09

Jeez, I just popped onto Vinted! There are loads. I'm sure they'll sell at cost, but some on there are taking the rip a little bit asking £50-£60.

Santiagopink · 11/01/2023 22:13

Ive just emailed them this.

Hi again. I've still not had any update from you, or the courier or on the Shop app.
Interestingly, I placed another order this afternoon using a different email address and different payment card (after the cut off time for next day delivery I might add) and the courier now has this second order and will deliver tomorrow, plus I received the email from you confirming this and from the courier, and the notification from Shop.
So now I am convinced that my first order of 2 lucky dips has definitely been lost in the system somewhere and is not on the way as promised.

Please can you look up my order and make sure it gets dealt with.
I am following a discussion on Mumsnet about the lucky dip sale which has been extremely popular with a lot of users so I know that a large number of people that ordered after me have already received their bags. I don't understand why I'm not receiving the same excellent service as them, and it particularly stings seeing as I have now paid for 3 bags!
I'd really appreciate if you could resolve this.
Many thanks

Hopefully I'll get my bags soon- I'm desperate to know what I get, I agree with pp, the lucky dip is fun (when it works!)

AdventFridgeOfShame · 11/01/2023 22:18

Oh good one @Santiagopink just out our little 🐏group 😂

Hope they pull their finger out and sort the missing order.

Santiagopink · 11/01/2023 22:25

AdventFridgeOfShame · 11/01/2023 22:18

Oh good one @Santiagopink just out our little 🐏group 😂

Hope they pull their finger out and sort the missing order.

Well I kind of feel they should know their market, and recognise they owe OP a thankyou at least for the free marketing!

twoandcooplease · 11/01/2023 22:28

I want to know what other secret lucky dips are out there ......!!!

Sunshineandrainbow · 11/01/2023 22:40

@Puffalicious how many can you see on vinted? I don't know if I am searching right as can't see that many.
Agree some people chancing their arm, obviously most have came from the lucky dip otherwise they would return, I guess a return is 5.00 though which might put people off.
I placed a bid on 2 on ebay and then both sellers ended the listing! Maybe I am not meant to have one.

buckeejit · 11/01/2023 22:40

I do feel the need for a season 2 of some other lucky dip product to get me through the rest of January!

Puffalicious · 12/01/2023 01:20

Sunshineandrainbow · 11/01/2023 22:40

@Puffalicious how many can you see on vinted? I don't know if I am searching right as can't see that many.
Agree some people chancing their arm, obviously most have came from the lucky dip otherwise they would return, I guess a return is 5.00 though which might put people off.
I placed a bid on 2 on ebay and then both sellers ended the listing! Maybe I am not meant to have one.

At least 10. I just put 'Roka' into the search. I'm sure the one you're meant to get will wind it's way to you. 🤞

LellowChello · 12/01/2023 02:29

I got a Finchley A in emerald but would prefer a bantry B backpack (not C - the buckle one). Would consider swap for a colour I like (not lavender, or pink - sorry!)

Roka sample sale
Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is not accepting new messages.
Swipe left for the next trending thread