I've been meaning to ask this for a while but my stupidity and lack of knowledge is embarrassing.
I have dark brown (almost black) hair. For years I've been having a balayage done, dark ashy blonde, no colour at the top at all. The reason for this is when I wash my hair, the bleached bits get matted and sort of stick together in the shower, so I can't scratch my scalp whilst washing if that bits dyed. I use a silicone brush thing to massage my scalp as I'm washing.
A few months ago my hairdresser made a mistake and gave me all over highlights instead. I had NO IDEA why I didn't like my hair, I didn't even click that she hadn't done a balayage - I just thought I don't like it. 🙈 I have depression and anxiety and was going through a really rough time at that point. I was trying to come out of my shell and just didn't register what was different.
Well now its still so annoying. I'm getting dandruff, because I can't wash it properly, it just sticks together like candy floss. I use shampoo and a hair mask every time because without the hair mask, water doesn't even run through my hair. I had really thick hair, but it's falling alot, I wash it twice a week so it's not over stimulated.
Naturally I have loose wavy curls.
Apart from chopping it off, How can I undo this? If I box dye it, it won't help will it? Also, what is this called? Is this what it means when people say their hair is damaged after bleaching? As when it's dry, it looks fine.
Please help