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Oasis online checkout

17 replies

agapanthus1979 · 01/10/2022 17:04

I'm trying (and failing!) to complete an online purchase with Oasis.
My two items are part of their Tree Nation pledge. All very worthy, but they want me to select to add money to my order to plant a tree.
I don't want to.
Bloody love trees. Planted a load in my garden. Don't need a clothing brand force my arm!
Anyway, excuse the rant. I can't seem to checkout without applying this extra charge.
Anyone experienced this/knows how to sort it?
Thanks.

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featheryfancy · 01/10/2022 17:12

Sounds like it might be a glitch.
I checked something out about an hour and half ago on the web store not app, just scrolling past that and ignoring.

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agapanthus1979 · 01/10/2022 17:26

Thanks @featheryfancy It might well be.
A 'warning' red box came up.on the screen saying I had to select the quanity (of trees!!) before proceeding. No option to remove or reduce....

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CollieWobble22 · 01/10/2022 17:37

How are you finding Oasis? Is it like the old Oasis? Miss it SO much!!

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CollieWobble22 · 01/10/2022 17:37

(Sorry for the derail x )

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InTheNavy · 01/10/2022 17:38

can you select zero trees???

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agapanthus1979 · 01/10/2022 17:42

@InTheNavy nope.
It's so frustrating.
Just gone through the whole checkout rigmarole again....Still in the same position.

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agapanthus1979 · 01/10/2022 17:50

@CollieWobble22 I fervently wish I could answer your question. If the bastards ever let me complete my purchase, I'll let you know...😂

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SparkyBlue · 01/10/2022 19:25

@CollieWobble22 no it isn't unfortunately. I've sent loads back. I was really excited to find that they have a petite section but nothing ever gets me excited

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CollieWobble22 · 01/10/2022 20:19

Oh no 😌

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marcieishere · 02/10/2022 15:48

Any luck with this, I am having the same problem the past 2 days!

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marcieishere · 02/10/2022 15:48

were you ever able to complete this purchase? I am trying as well and no luck so far!

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agapanthus1979 · 02/10/2022 15:53

Hi. I messaged Oasis via FB and , I must admit, they were very helpful.
In the end I downloaded the App and successfully purchased through that. No probs at all.
They admitted there was an issue/glitch with the website.

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PatChaunceysFruitCake · 02/10/2022 15:56

Total derail but someone on here said Love and Roses sold via Next is a label created by a few of the old Oasis staff. I've really liked some of the stuff I've got from them and it does feel like old Oasis.

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marcieishere · 02/10/2022 16:01

hummm... it
keeps telling me the app isnt available in my region (I am here in the UK so IDK why) let me try that again. Thanks!

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SparkyBlue · 03/10/2022 21:27

@PatChaunceysFruitCake I've been admiring loads of their stuff on next I've my eye on a few petite midi dresses. Delighted to hear that it's nice.

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agapanthus1979 · 04/10/2022 20:03

Just an update.
Stuff arrived today. Quality is really awful. A 'velvet' skirt that felt like cardboard, and a top made of flimsy material, far too short and ....odd looking.
So disappointing after all the palaver! 😂

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Mumsnut · 20/10/2022 12:33

This glitch still hasn't been sorted out. Whether I add the charge or not I can't proceed to checkout. Having seen your note on the quality of items though OP, I'll just let it go.

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