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I've missed the return date - Arket

9 replies

almahart · 20/10/2021 10:59

I'm about ten days late to return jeans that are still in stock and full price.

Do you think they will just refund? If not, what are they likely to do - don't know if shops still do credit notes

OP posts:
gunnersgold · 20/10/2021 11:41

Just send them back and see what happens .. they will either do it or contact you . Most likely just do it though .

TheOccupier · 20/10/2021 11:47

Yeah, I'd just send them back regardless!

TuftyMarmoset · 20/10/2021 11:51

I’d just send them back anyway and they’ll probably refund you. I sent some stuff back about two weeks late to a different shop recently and they refunded me still. I think they are all being a bit more generous as you could have been self isolating etc.

yesterdayisinthepast · 20/10/2021 11:52

Did you buy them in store or order online?

If bought in store they most likely won't refund but you'll be able to exchange for something else as you have proof of purchase. You can also get the amount of the jeans put on a return card too.

If bought online defo send it back! They usually just return the amount spent because it'll cost them to send it back out to you again lol!

almahart · 20/10/2021 12:42

Thanks all that's what I thought too :-)

OP posts:
IDontThinkSoNo · 20/10/2021 13:35

I sent something back to new look which wasnt in the return deadline and they sent it back to me!

IvorCutler · 20/10/2021 15:32

Email them and tell them you were self isolating 🙈

dudsville · 20/10/2021 16:04

Not arket, but I was ages to late to return something earlier this year. I emailed the company to ask if I could return it, but on the same day we just decided to go ahead and return it. Several days later I recieved an email saying that I was too late to return, and then a little while later our account was credited. I think covid has made companies be more flexible.

AnnieSnap · 20/10/2021 22:49

I often find a phone call the best way to deal with situations like this. A friendly chat with a human being can bring about discretion that an email might not.

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