I’ve recently had a difficult experience with Sezane so wanted to pass on a warning: I returned a couple of orders within a week or so of receiving them, and a month later I’m still struggling to get my money back, despite them having been received on time. I’ve been told that this is because they are now sending all items to their “Atelier” in France to be checked before issuing refunds, rather than the previous system of refunding returns as soon as they reached the UK depot. This is evidently causing huge delays and all they can tell me is that they’re dealing with it - no-one will give me an answer about how much longer this will take. I wanted to make people aware of this as I know there are several other Sezane shoppers on here and their clothes are not cheap (I’m currently out of pocket to the tune of hundreds). Unfortunately the Sezane FB groups are also full of similar warnings!