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Would you return these Joules sandals?

8 replies

GreeboIsMySpiritAnimal · 10/08/2020 10:20

Bought for DD on 22nd May and discovered this morning that the soles are starting to come away, and have almost worn through in places.

She's worn them almost constantly since she got them, so maybe that's expected wear and tear? I'd just expected to get more than 2 months use from them! 

OP posts:
RunningFromInsanity · 10/08/2020 10:24

It can’t hurt to complain.

I bought a very expensive pair of Joule wellies and they split within a couple of months. Sent them some pictures and they refunded me.

I’ve always found that for their price, Joule shoes don’t last.

chargeorge · 10/08/2020 10:30

It's under 3 months, yes I'd send them back

Frazzled2207 · 10/08/2020 10:31

Yes I would, am not entirely sure they are obliged to refund you though. Hopefully they will at least offer an exchange.

creamorwhite · 10/08/2020 10:38

Interesting because I got some joules slippers for Christmas and by February the soles had worn through completely and I'd only worn them on carpet.

GreeboIsMySpiritAnimal · 10/08/2020 10:41

Righto, I'll take them back today then. As a PP said, it can't hurt!

OP posts:
GreeboIsMySpiritAnimal · 10/08/2020 14:21

Got the money back! Smile

OP posts:
RunningFromInsanity · 10/08/2020 16:24

Great!

Trumpton · 10/08/2020 17:05

Oh well done .
Pleased to hear they refunded you .

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