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Klarna and returns, help!

4 replies

Budapestpest · 08/08/2020 18:51

I bought a few things on pay later with klarna but returned some so I need to pay part of the invoice. The return hasn’t been received yet back at the retailer so klarna is still showing as the full amount due. Does anyone know how I can let klarna know I’ve returned some and/or pay part of the invoice?
Thanks

OP posts:
Ivgotasecretcanyoukeepit · 08/08/2020 19:35

Do you not have the app? I am sure you ‘report’ the return and they pause the payment while the retailer receives the return and processes the refund.

Budapestpest · 08/08/2020 20:03

I do have the app but I don’t seem to be able to find anywhere that I can pause the payment

OP posts:
Budapestpest · 08/08/2020 20:04

Just found it! Was being a bit dim I think

OP posts:
huuunderickssss · 08/08/2020 20:53

Yep .. just report the refund on the app.. Klarna is really good!

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