Zara "world's worst customer service"

[Comrade]

This company has the world's worst customer service
Dont bother ever going on a whats Ap conversation it's a Robot abroad with pre programmed answers
That make no sense whatsoever
There motto is the CUSTOMER IS ALWAYS WRONG
What did I want simples really a label an address to return faulty goods.
They don't do apologies either despite putting in the details of another ladies order which was why I didn't have the numbers the robot needed.
A man from abroad finally rang who just wanted shirk any responsibility they are such liars they should be PMs top team

Completely agree. I got a linen spray delivered, burst. They advised I’d have to return, I argued that was ridiculous, they agreed and said they’d refund. No refund received. Then they said I’d have to return.
Told them I’d already been told I’d get a refund. Still not received 2 months later. I’ve put a PayPal dispute in.