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Had anyone here shopped from the Trouva site?

8 replies

dudsville · 21/07/2020 20:19

I like the quirky range of clothes and mostly unfamiliar (to me) brands. I found it after ordering some tops from john Lewis by brands i hadn't heard of, Gerutz and y.a s, and wanted to see what else they had and found Trouva. I like that it's a host site for independent sellers but I've never heard if it. Has anyone here ordered from it???

OP posts:
TheHumanRubbishBin · 21/07/2020 22:01

Yes! I buy from Trouva often. Admittedly not clothes but homewares. Never had a problem!

Mandalayblonde · 21/07/2020 22:04

Yes, I did during lockdown. Accidentally paid twice (paypal), they refunded it immediately and delivered quickly. I recommend.

Fruitbowlflowers · 21/07/2020 22:07

Yes, a couple of small gifts and had no issue.

Thinkpinkstink · 21/07/2020 22:08

Yep, Trouva is my go-to for homeward gifts. Always been fine.

sleepwhenidie · 21/07/2020 22:35

Yes, I think it’s just a portal though, ie it puts your order through to whichever independent shop the product is from and they process the order, presumably paying some kind of commission to Trouva.

TeaChocKitKat · 21/07/2020 23:22

Yes I've bought from there. My order arrived damaged and the customer service to resolve it was excellent. I'd happily order from there again.

Thighdentitycrisis · 22/07/2020 00:27

Yes for gifts. I agree it’s independents but still very good service

dudsville · 22/07/2020 07:55

That's all very positive, thanks, I've ordered!

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