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Original poster

Unhappy with fillers I got and torn on what I should do

84 replies

Lorenab · 12/01/2020 03:47

I have recently got cheek fillers done , what I wanted was mid face filler to give me fuller cheeks since I started losing volume and I repeatedly told the doctor what I want and how I want it but instead was given sharp and pointy cheekbones and I didn’t get the volume I wanted . I paid a few hundred pounds for this procedure and did not get what I wanted or asked for. The doctor is a really lovely lady and I don’t know what to do , I would love to get a refund though because I told her what I want and she did the complete opposite but I feel rather embarrassed to go and ask for this . I don’t even know whether I will get a refund or not . Does anyone else have a similar experience ?? Is it possible to even get a refund and what do you think I should do in this case ??

OP posts:
Chihaha · 12/01/2020 13:25

I would do my research in advance. You can check if shes a registered doctor on the GMC website- I would be doing this.

Silversurfie · 12/01/2020 13:30

Try not to worry. As others have said, give it a few days to settle. You will have a clearer idea how your face will look then. If you still aren't happy, call and say you want a follow up to discuss and voice your concerns. Filler can be dissolved and if it really isn't the effect you were after then you can ask for a refund. I recently had some filler dissolved but due to a rare allergic reaction...so I know it can be fixed and hopefully, you will get your money back if you want it.

Inappropriatefemale · 12/01/2020 13:32

She should get a refund and it dissolved, she calls herself a doctor on the IG website, is this odd?

Geoffreythecat · 12/01/2020 13:40

What certificate would you ask for though? Their GMC registration? Proof that they are on the relevant Specialist Register? Those would be the two I'd insist on, but other doctors, dentists, nurses and even randoms who've done a course lasting a few days will have a certificate they can show you before they inject something into your face.

Inappropriatefemale · 12/01/2020 13:43

Well I researched on the internet about getting Botox and it tells you what certificate you should be looking for so it will do the same with fillers.

Inappropriatefemale · 12/01/2020 13:44

Is it dermal fillers? Apparently no certificate is needed for these.

Chihaha · 12/01/2020 13:45

What certificate would you ask for though

If shes presenting herself as a doctor I'd be looking for proof of that at the very least and then a certificate re the procedure.

Inappropriatefemale · 12/01/2020 13:47

No cert needed for dermal fillers if that’s what they’re called.

Moreisnnogedag · 12/01/2020 13:53

Have you checked she’s an actual doctor? You put someone’s name in here

namechange1041 · 12/01/2020 14:08

I would go to a completely different place (do your research and make sure it's reputable) and I would show them what she has done and say why you don't like it and what you actually wanted doing. Then I assume they would dissolve it and start again.
As for the money, I know its a lot but I would take it as a loss because I wouldn't trust her near my face again.
You could always go back and tell her you don't like it and ask for a refund but I wouldnt let her work on me again.

Lunafortheloveogod · 12/01/2020 14:20

At 12 hours in you’ll be swollen more around the actual injection site than where she’s possibly placed the filler, it’ll go down a fair bit especially if you’re prone to swelling. Certain fillers also take time to settle and take on water before the results are what you’ll end up with. Ice, ibuprofen and see how you look tomorrow or maybe even Tuesday before throwing the towel in.

You could send a message or call and explain you aren’t happy though she might then offer a top up/dissolve but it might just be at a reduced cost..

Anyone who claims to be a medical professional and is injecting things into you should be happy to show their qualifications. Have used different aesthetic nurses and have seen all of their qualifications. A bad hair cut grows out, injecting into a nerve/artery could be disastrous.

Original poster
Lorenab · 12/01/2020 15:02

Yes she’s a registered medical practitioner I just checked on that website . She received her qualification in 2016

OP posts:
Original poster
Lorenab · 12/01/2020 15:03

I’m not swollen at all but I’m still not satisfied with the result as I was given cheekbones rather than the volume I asked for

OP posts:
bluebluezoo · 12/01/2020 15:05

Yes she’s a registered medical practitioner I just checked on that website . She received her qualification in 2016

So she graduated medical school in 2016? Or recieved her plastic qualification in 2016?

When you put her name in what specialty does it say she practices in?

cjpark · 12/01/2020 15:08

I would wait until tomorrow and see if the swelling goes down. Then contact her and say you are unhappy with the result.
She may be able to dissolve the filler or add some lower down to smooth the contoured look.
In future, check for qualifications. By law, UK practitioners do not need qualifications to inject fillers. Always ask what course they have done and how much experience they have.

Geoffreythecat · 12/01/2020 15:14

Is she a doctor registers with the GMC? Is she on the Specialist Register, and if so, for what specialty? If she only qualified in 2016 she wont be on the Specialist Register yet. I wouldn't have it done personally, but I'd want someone on the Specialist Register for plastic surgery if I was going to.

Original poster
Lorenab · 12/01/2020 15:15

She’s qualified in MBBS which is bachelor of medicine & yes she graduated 2016 from Queens Mary university . It doesn’t say what she specialises in but she’s an aesthetic doctor anyways

OP posts:
Chihaha · 12/01/2020 15:22

If she only just graduated then she probably wont have a speciality.

bluebluezoo · 12/01/2020 15:43

She’s qualified in MBBS which is bachelor of medicine & yes she graduated 2016 from Queens Mary university

Well if she graduated in 2016, she’ll need to have done a pre-reg year, so aug 2017 she will have been able to register as a fully fledged junior dr.

She’s been a dr for just over 2 years. That is not long enough to have gained any post qualification specialty or training contract.

Sorry but even though she has a medical degree, she has no plastics qualification which makes me think the “aesthetics” stuff is your bog standard beautician training.

“Aesthetics” also afaik is not a medical specialty.

Chihaha · 12/01/2020 15:47

Blue blue has got it exactly. She can legally call herself a doctor because she is one. However it doesnt sound like she has been a doctor for long enough to have done more than basic FY1/2 and maybe some other stuff but certainly not enough to be out of training for a specialism.

Original poster
Lorenab · 12/01/2020 16:12

@bluebluezoo You are very spot on with the dates . She’s only started doing aesthetics 2 years and 5 months ago . Wouldn’t consider her a professional as she’s only just begun .

OP posts:
hiptobeasquare · 12/01/2020 16:22

You could claim that under the consumer rights act of 2015 she hasn’t used reasonable care and skill so you would be seeking either a repeat performance to correct the work (if possible) or a reduction in price (money back) to account for the issue. If you paid on a credit card they also have equal liability for the issue. The burden of proof will be on you, so any evidence you have (appointment details with what was going to happen and where on you face). Send a letter recorded delivery and keep a copy for yourself.
However you may want to see how your face settles? I’m not sure what the usual procedure is.

Original poster
Lorenab · 12/01/2020 17:06

Thank you and yes I have sent her a detailed email about what went wrong and requested a refund . I will probably receive a response tomorrow and I don’t see any swelling from the procedure it’s just that I don’t like where the filler was placed so it’s not going to give me the results I asked for in the first place

OP posts:
plunkplunkfizz · 12/01/2020 17:58

Does anybody here believe that you should ask to see someone’s certificate before they inject you with these types of things?

You shouldn’t have to: the doctor I go to mentions her qualifications as the first thing on her website after her name and her website lists them as well as links to the GMC site so registration can be independently checked.

Freshnewus · 12/01/2020 18:09

Hi OP
Did the practitioner use needle or cannula.
It sounds like your slim/recently lost a lot of weight, which has resulted in loss of volume to the cheeks. It sounds like she's used needle right on the cheek bone, which has given you a sharper more contoured look. This is what many of the young girls are coming in and asking for.
Whereas to give volume to the cheeks, in older ladies, or those who have volume loss, we should use a cannula and fan the product to plump out the cheeks.

Are you able to post a photo?

It will be significantly sharper in appearance for the first week. It's very moldable and will flattered flatten quite a lot.

It's possible to dissolve, but you will need to wait 2 weeks.

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