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Why do next sale items take so long?

16 replies

Ineedtoknowit · 10/07/2019 18:03

If I order something from the main site it will be delivered the next day but my sale items will be delivered in about 8 weeks.
Surely they’re in stock, it doesn’t make any sense to me, any ideas?

OP posts:
ritzbiscuits · 10/07/2019 18:11

They've got to make them and ship them first! Grin

That's my hunch anyway!

Ineedtoknowit · 10/07/2019 18:13

Some of it are things by other brands and some I have definitely seen on the main stock pages previously. It’s weird

OP posts:
EmpressJewel · 10/07/2019 18:15

The expect a certain amount of returns from sales.

I once ordered a dress in the sales and I totally forgot about it. 4 months later I received it!

NoBaggyPants · 10/07/2019 18:38

Yep, it's based on expectation of returns. Your goods can't be despatched until other customers return them. If they dont receive them (they normally do) then your order gets cancelled.

Ineedtoknowit · 10/07/2019 19:30

That’s awful. So I’m ordering stuff that’s basically already been bought by someone and is in their home being tried on! I have no problem buying stuff someone’s returned but if I order something I want to know it’s in stock and I’m going to actually receive it!

OP posts:
Veronicat · 10/07/2019 20:07

Yep. I've got a 6 week wait for some of my sale items! Although one actually turned up yesterday.

AnotheChinHair · 10/07/2019 20:09

I have often received items from Next with labels cut off and stinking of sweat.

ThankGodItsThursday · 10/07/2019 20:49

I must have been lucky. Ordered lots of things on Wednesday 3rd and collected it all on Sunday.

I will be returning over half of it though. Needed a dress for my daughters graduation next week so ordered a selection from Boden, Phase Eight and Coast. I was worried that I might not receive them in time because previously some items have taken weeks to arrive.

notangelinajolie · 10/07/2019 20:55

Sales never take long to come, most stuff arrives in store within days. I don't understand why they say 8 -12 weeks or whatever but I've never bought anything in the sale that has taken anywhere near that long.

IDontDrinkTea · 10/07/2019 21:00

I hope it won’t take as long as it says it will. My DH has ordered a suit for a wedding we’re going to in two weeks....

avalanching · 10/07/2019 21:10

It's really annoying and a lot of the time some things just never turn up. I did an order, half came within a couple weeks but the rest will be August sometime. I will bet at least one thing just won't arrive. Often things turn up a bit sooner than they say.

avalanching · 10/07/2019 21:11

(Couple days that should say)

Ineedtoknowit · 10/07/2019 21:15

Maybe I’ll be lucky then and it won’t take 8 weeks as stated.
Sounds like pot luck though!

OP posts:
imnottoofussed · 10/07/2019 21:27

I ordered too and it gives a rough estimate of several weeks for most of the items. As you say sometimes it arrives sooner other times not. I've also had items cancelled in the past which is annoying especially if you've logged on the presale, surely they should only sell what they actually have in stock at that point.

purplecorkheart · 10/07/2019 21:30

To be honest i always assumed that sales stock.was held in one warehouse rather than a few like none sale stock. Never thought of waiting for returns.

Sparklyring · 10/07/2019 22:57

Its also to do with the amount of orders received... I work in a small next and over sale we receive 700-800 parcels every day for 3/4 weeks after sale day.

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