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Modfancy

4 replies

Curlypop · 20/02/2019 10:29

Hello. Has anyone bought anything from modfancy? There's a few bits I like but I can't find any reviews and I'm wondering if it's legit?

OP posts:
Curlypop · 21/02/2019 10:19

Lol. Don't think I'll bother then!

OP posts:
ajymnst85 · 28/03/2019 13:18

I have purchased, but not received products yet to speak to quality. Their customer service has been a nightmare though & they do not appear to honor their policies they have written. They only respond once a day at like 3-4am central time and do not answer questions you have actually asked, but rather seem to have a script only. there is no number to call & my requests to have someone call me or speak with a manager have fallen on deaf ears. They have also turned off my ability to comment on facebook posts of their items to warn others. I feel like some vigilante over $30, but it's not the $$ but rather the business practices. Buy elsewhere...

squeaksy · 08/04/2019 14:59

I ordered a dress from Modfancy a couple of weeks ago.
The dress arrived and the fabric was much cheaper than pictured and the fit was not desirable.
Per their website, returns can be made at the customer's expense, to an address obtained from customer service.
It turns out that you have to beg/email multiple times to ask for the return address, and though they will tell you its in China (and that its not worth it for you to pay for shipping to send it back) - they still won't give you the address.
The return shipping cost being excessive and out of the country was NOT listed or mentioned on their website. They continue to dodge my question of where I can ship it to. And continue to offer me a small sum of money to just keep it and not bother.
The products are not good and their customer service is terrible.

Jialiu · 20/04/2019 03:48

I cannot agree more!!!!! never replied the email!!!!!have not ship for 5 days.........really angry

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