Nice job Mark’s

[TSSDNCOP]

Just arrived in parcel with bedding set.

This isn’t how my £50 panama is supposed to look is it?

Bloody Meghan’s didn’t look like this

Puc

Try again

Is that the supposed to be the folding Panama hat they sell? i tried one in the store and after folding it opened much better than that

Wow!! Packaging fail!!

I thought that too Curley after all, surely noones that stupid right? But I’ve tried to straighten it out and it’s got crush “creases”

It’s been in a parcel with a King Size duvet set and it’s proper fucked.

Wow, dreadful packaging. I'd be fuming.

If you want to keep it, maybe steam it and stretch it over a head sized bowl til creases are out?
Do the head part first, and the rim part afterwards?

I considered that reasons and then I thought, too much faff and this thing was £50 and of it isn’t perfect first wear it’ll never get worn again.

So I included a stiffly worded note and returned it to the post office.

I’m just curious cross that when Marks finally have something I really, really want they fuck it up.

I can’t dorectly blame them that the PO is next to the bakers and I now have a gypsey tart with my tea, but I’m cross so I will.

£50 for a hat?

I had a look at panama hats online recently. Some were in the 4 and 500s Adorabelle. I got one from h and m for 8 quid.

Is there a limit on what i should’ve spent on a hat Lipwig? The H&M ones didn’t suit me

I got one in Tesco that withstood DS sittingnon it in the car for an hour. It was cheap so I was pleasantly surprised.

For £50 I’d want it to be perfect. You’d think they’d package it in a box.

That's not great.

I've got a packable one from Sainsbury's of all places. Bloody brilliant.

Aperol is it white with a black band? If so I’ll go in and look.

Oh dear! Decent Panama hats are not cheap but clearly the packaging is unsuitable. I would contact them and see what they say. They should at least be told there is a problem.

I received a dress from them once that was scrunched up into a ball with plastic around it. Generally these days, they have improved.

You would have thought that as it is a foldable hat they would have folded it and protected it with cardboard.

You do realise that a note in the package does nothing? The item will be scanned back in by a warehouse operative, anything else will be binned.

It's annoying but these things happen. Either reorder (and chance it happening again) or go to a store.

I bought a raincoat from a M & S store the other day. Had to buy a plastic bag as I did not have a spare with me. The SA got the small carrier bag (too small for the Mac) and attempted to squeeze it in, scrunched up. I told her it would not fit. She insisted it would. I said it would be completely crumpled. I went and got another one and asked her to put it in a big bag. Neither of us came away from this encounter liking each other, but one of us was attempting to take home a garment they had paid for without it looking like origami at the other end. I took the coat back for a refund. I know it was petty but everytime I saw it, it reminded me of her and that shit shopping experience!

On the positive side, I've got that duvet cover and it's lovely

OP, I collected the same hat today from my local M&S food. It was at the bottom of the cubby hole, with about a dozen other packages squeezed in on top of it. I opened it in front of the SA and it was crushed so badly that it was unusable - it wasn’t folded, it was actually crumpled and crushed with hard creases. I asked her to note on the receipt that it had arrived in the condition (which she did do), but of course she couldn’t refund it, and now I have to travel to my nearest M&S clothes store 25 miles away to return the bloody thing. I know I could post it back, but to be honest, don’t want to wait for my money back now as I will need to find something else. Was really cross. Like you, first thing I’ve loved from there for ages.

It probably just slid around on its way to you. If they'd sent it in its own box, you'd just moan about the excessive packaging. The whole m&s bashing is boring.

Youwereright how wrong you are.

Packaging in a simple brown box would’ve sufficed. I would’ve then recycled.

As it is, I had to drive to the PO to return it which was pretty wasteful, if that’s what you’re concerned about.

I’ve been to the store many times, the size I want isn’t there hence the order.

I take the point about the note in the returns package not being read. I don’t think though I’d get any more of their interest by complaining to customer services.

jelly you’re dead right, it’s about the 5th one ive bought. Looks lovely, no ironing, good price.

cherries that’s absolutely infuriating. A simple card box would have avoided all that.

On the plus side, I can see that it would’ve travelled really badly and likely wouldn’t have made it to next year.