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Boden returns

9 replies

cardoon · 15/07/2018 15:24

Anyone having issues with boden returns/royal mail tracking? I posted returns on 2nd and 6th July and CS are saying still not received yet and tracking is non existent. They used to be so good and quick Sad

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BlueEyedWonder · 15/07/2018 15:41

I still find Boden great for returns.
Jigsaw on the other hand... Posted back to them well over a week ago and still nothing.

ilovecherries · 15/07/2018 15:49

Hermes or RM? I find Hermes returns usually take about 5 days later, and the tracking is rarely updated.

ilovecherries · 15/07/2018 15:49

Longer, not later!

Smurfybubbles · 15/07/2018 15:51

I'm having issues with ASOS returns at the moment and I've also noticed a lot of sites I'm on have noticed up about it being so busy that deliveries may take longer than usual?! No idea why but seen it on 2 or 3 sites in the last week.

TantricTwist · 15/07/2018 16:08

I've never had any problem with RM or Boden returns, hopefully yours will find its way there.

Ellapaella · 15/07/2018 16:09

Never had a problem with them but their CS is excellent so if you phone them they will probably refund you straight away while they sort it out with RM, as long as you have your proof of postage.

Oly5 · 15/07/2018 22:11

Yes, I sent a return a few weeks ago and CS says it hasn’t arrived yet

dudsville · 15/07/2018 22:13

It's a sake time so things night be slower. I've got a boden return will check the tracking of it tomorrow!

cardoon · 15/07/2018 23:04

Have they refunded you Oly?
I don't think I've ever had to wait so long for an acknowledgement of return with Boden. So annoying that RM have stopped tracking information.

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