Has anyone else tried this online? If you haven't, seriously DON'T!!
I saw something I quite liked, ordered it and it arrived last week...It's awful. Very different from picture, proportion wise etc. Anyway, no problem I thought, I'd just return. It's been an absolute nightmare and still no resolution. Everyone you contact just tries to make deals with you in dollars!! And there's no apology or ownership about the actual issue which is garments not matching description etc
How are they getting away with this??
Even the online chat went on for an hour before she asked me to upload a picture, measuring different points on top and finally saying she could knock some money off. I actually just wanted to send it back but of course they will not pay for postage...
What a racket!
Is there a U.K. Based complaints department or anyone else I should contact. It's the principle now...