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Brand Alley delivery

4 replies

taketwofluffykittens · 07/02/2017 22:00

Is it always a long time?
I ordered a suit for DH a month ago. Originally the delivery was about 3 weeks but I've just had notification that it's been delayed further.
Is this normal or just bad luck?

OP posts:
macymacy · 08/02/2017 20:31

I've had a few deliveries that have been delayed but mostly they're on time, think it's just a bit of bad luck you've had.

taketwofluffykittens · 08/02/2017 22:49

Thanks Macy it's put me off a bit because it's my first order and I'll have to pay for returns.
I'll chalk it down to experience,

OP posts:
ShotgunNotDoingThePans · 08/02/2017 22:51

It doesvary; I've had a few things come within a couple of days; others I'd forgotten all about them by the time they arrived! I thought they did free returns though? Could be wrong,

bear28 · 08/02/2017 22:55

It depends if you order their products which they have in immediate stock 2-4 working days delivery (which they advertise). from my experience all of their other products can take up to 8 weeks. not sure why this is or if there is even an explanation for this on their website but it is standard for them. my mum also orders from them and finds it takes an extremely long time.

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