Had highlights done one week ago. Really hate them. They are really bleached and too ashy for my skin tone so look washed out. Also there is quite a bit of root showing still as the highlights weren't done up to the roots. Are they able to actually do them upto the roots?
I go to a hairdressers house not a salon and as we get on well I feel really awkward about saying I'm unhappy with it.
What can be done to improve this? It looks awful.