I was hoping this thread was still around as I saw a student in those same hideous trousers in the OP's post. They looking just as ghastly in broad daylight, more so with the platform DM's the wearer had on with the bad fur coat.
Oh M&S, what do we do with you? They were ground breakers in ready meals and quality clothes but these days, feel more like C&A did before they disappeared from our high street.
Totally agree with comments on this thread that they need to stop fucking about with the ruffles and sequins, bring back quality well cut clothes in a variety of colours, streamline the too many sub-brands, invest in their stores which are starting to look tired in our local area and get back to doing what they did best being to focus on what the customer wants. Is it honestly that hard to do?
I want good quality wool, waterproof and trench coats, a variety of jeans, shirts, coatigans, wrap dresses, shift dresses, Breton stripes, leather pumps/court shoes/boots/bags, two or three beauty lines but easy rivals to top brands, wide choice of hosiery, excellent choice and design of underwear, quality up to date evening wear, excellent basic menswear and kids wear. I want quality and understated basic colours with some items that pop with colour as a nod to the catwalk. And good quality gym wear. I also want nail bars or pop up beauty spas where you could book a treatment before during or after you shop. I'd like to see quality but limited concessions like in John Lewis - think White Stuff, Cos, Joules, uggs, sorrel, etc. I'd also like small market places in the foyer like post office counters, shoe repairs, dry cleaning etc so that I can get errands done the same time as shopping. And I want reward cards with goodies or discounts the more I spend.
Their Home section is quite good but again could do with some more Modernised pieces - think like Dwell.