I would avoid this online shopping website at all costs (they also advertise under the name Selectsales Corp. Ltd.). I ordered four kitchen chairs which, when I came to assemble them, turned out to be faulty (one leg shorter than the others and a warped base making them unsafe to use). I tried ringing them at a number in London but there is only a recorded message saying all their agents are busy. I left several messages but nobody ever got back to me so I emailed. After several days, when I still hadn't received an answer, I contacted them via their online chat facility and Customer Services finally got back and told me I must not have inspected the chairs meticulously when they were delivered and, for this reason, they would not refund me. I pointed out (yet again)that the chairs looked fine when I unpacked them (as per Privatefloor instructions) in the presence of the driver and that there was no way I could have known they were faulty until I came to assemble them. However, despite having sent photos to illustrate the faults, I am still waiting almost three weeks later for Customer Services to get back to me. I have since found a great number of terrible reviews for them on Trust Pilot all along the same lines: shoddy goods, failure to respond to emails; refusal to refund. They are registered in the UK and so are subject to Trading regs here, but seem not to adhere to them. I believe they are based in Spain (this is where their Customer Services is based). I was wondering who to report them to?