hello, I too ordered from houseofgel thinking they were an English company, I panicked when I saw crutchlow35 say she thought she had been scammed.... and e.mailed them straight away. They did reply to me a few times but it has been over a week now and I stil havnt received my goods!! they said to let them know if I hadn't received them by Thursday and to let them know... I did and now they wont reply.... Did crutchlow35 get her order in the end? or has anyonelse ordered from them? feel like a right fool... not sure what to do now...