Mango clothing (UK)

[HolgerDanske]

I'm about to make an online purchase and had a look at the returns policy.

Can it be accurate that if you can't bring an item back to a high street shop you have to send it by post to Barcelona? Might just be me, to be fair, as I am very tired...

Anyone know for sure?

Pretty sure you can take it directly to the store.

Order from John Lewis

Thanks lordnoobson. Unfortunately they don't stock the item I want.

I return my on,ine Mango orders to Mango stores, here in London, all the time. Never a problem.

Yes I could return to a store but it's quite a trek to the nearest one. I wanted to return by post to an address in the UK.

Never mind.

As an aside, is the quality alright on things like jumpers?

Hi Op,

I've been a fan of Mango for years. Their knitwear in particular I like the fit and the quality . My nearest store is about 40 minutes away and I've been known to order from asos because of the return policy and because sometimes it's cheaper. I live in a euro zone but stores here add an import tax on to the Spanish prices. Anyway, I've never had to return anything.

Thank you :-)

It's a current piece but I suppose there might be something similar in the outlet.

Glad to hear the quality is good, have seen a lovely jumper for not too much money!

Thanks everyone. I'll have a gander on asos, then

Another question: am I quite safe ordering my usual size?

M for size 10?

house of fraser also do mango

Thanks elephant. Already had a look, they haven't got the item I want :-(

M for size 10?

Not always. I've ordered tops in a 12 and a 10 and when they've arrived they've been labelled L and M respectively.

Hmmm well I went for the M and I'll just have to see. As it happens I'm in york in a couple weeks' time so if I need to I can bring it back to the shop there.

I order L for a 12 in knitwear so yes an m if you're a 10. Does depend on the style though, the Xl jumper dresses sometimes fitted me when I was a 16!

Cool, thanks all!

I have ordered from asos saves the hassle.

Hi, you don't have to send them back to Barcelona unless you cancel under distance selling regs.

POSTAL RETURN

To do this, you should send the garment to the following address:

c/o MANGO On Line, S.A. - Return Department
ClientBase Fulfilment Carriage House
Forde Road
Newton Abbot
TQ12 4EY
United Kingdom

We recommend sending the package by registered mail.

Full returns policy here

Thank you! So if I receive the items and some don't fit, for example, it's fine to return to the above address?

Oh thanks for the link, that's very helpful.

Fingers crossed it all fits and I won't need to send anything back!