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Husband bought me the wrong perfume - help!

2 replies

Paloma12 · 12/03/2014 21:22

My husband very kindly bought me a Chanel exclusif from heather ow duty free this morning. However, it's one I already have. I have the receipt. Does anyone know whether e.g. selfridges will exchange it for me, even though it was bought in duty free??

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snowgirl1 · 12/03/2014 22:43

I once tried getting Clarks to exchange a brand new pair of children's slippers - they wouldn't without the receipt to show they'd been bought in Clarks as Clarks shoes can also be bought in John Lewis, Brantano's etc. But it's worth a try - you might get an assistant who does it for you (but I'd just say your husband bought it from Selfridges and you don't have the receipt as it was a gift).

If it doesn't work, you can send it back - here'sWorld Duty Free's returns policy.

Paloma12 · 15/03/2014 20:28

Thank you so much, snowgirl. The Chanel boutique exchanged it for me. Phew!

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