I am still recovering from BB screaming at me this morning, and jabbing her finger at me "I am a supportive and caring manager."
I asked her if she had any idea how aggressive she was being. Apparently she didn't see this as aggressive, and it was all my problem. And the whole issue is my fault as a) I didn't reply to her email telling me how supportive and caring she was and b) I didn't log into my phone the other morning when she called, so that she could tell me how, err, supportive and caring she was.
Fortunately for me, the other 60 people in the department have complained that they find her rude and aggressive and intimidating.