Returning items without receipt

4 replies

Jemster · 27/10/2013 20:04

I've changed my mind about a couple of things I bought in a hurry. One is from Primark & one from H&M but I can't find my receipts for either. Do you think they'll let me exchange for something else without receipt, tags still on?

OP posts:

Coconutty · 27/10/2013 20:06

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LIZS · 27/10/2013 20:08

They are not legally obliged to but may use discretion to give you a credit note or vouchers instead, if only at current value.

bundaberg · 27/10/2013 20:14

H&M are usually really good with exchanges I have found. never had a problem with them.

totally up to the shop though if the goods aren't faulty

Annianni · 27/10/2013 20:33

Did you pay by cash or a card?

Bank statements etc can be used as proof of purchase.

Flip