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Original poster

H and M Delivery?

17 replies

lilaloves · 09/09/2013 14:22

Hi,I ordered some stuff from H and m at the end of August and after checking email it wont arrive till end sept!
Is this quite normal for h and m,thnx

OP posts:
BikeRunSki · 09/09/2013 14:23

H and M delivery is absolutley shocking. I am being polite. A month is on the fast side of normal.

craftynclothy · 09/09/2013 14:25

Yes. They seem to have totally random delivery times. I've also discovered from logging into my account that my parcel wouldn't have been sent at all - it had been split in two due to having two estimates for dispatch, then neither met the delivery minimum so it was all just sat there saying it couldn't be dispatched. I had to alter the details to "send as one order" Confused

trippleM · 09/09/2013 14:26

I would never order anything online from H&M again. It took over a fortnight for the items to arrive and another fortnight for them to refund me for the returned items.

Very poor service indeed.

Original poster
lilaloves · 09/09/2013 14:27

Oh really,thats rubbish, don't think I would have bothered if its takes that long!

OP posts:
CreatureRetorts · 09/09/2013 14:28

Yes I don't know why they do that! At least next give you a warning before you pay.

mrspaddy · 09/09/2013 14:28

That ounds normal... I had to wait nearly two months... Total joke

Original poster
lilaloves · 09/09/2013 14:29

Thanks,I will have look at account as it did say it had been split over two orders

OP posts:
BuggedByJake · 09/09/2013 14:31

I've never had any problems with H&M delivery. I placed an order last week and it arrived yesterday.

Original poster
lilaloves · 09/09/2013 14:34

Just spoke to customer service man,said it will arrive end of this week at latest,but email said end sept.We will see.

OP posts:
Original poster
lilaloves · 09/09/2013 14:36

Its not like its shipped from bloody Sweden

OP posts:
OneLittleToddleTerror · 09/09/2013 14:38

Oh they did ship from Sweden once for me. I got a package with all foreign tags and foreign prices!

UnicornsPooGlitter · 09/09/2013 20:39

I've ordered from them a few times, and it's always taken bloody ages! Never again.

TeaJunky · 09/09/2013 20:41

I've ordered a couple of things and had normal delivery as well.

littlecloud · 09/09/2013 20:46

Varies some things take a few weeks but it will state this when ordering & split the order if something is out of stock. Most things take 5 days minimum, usually wait over a week for items to arrive. Just never order from them if I need something in a rush.

JohnSnowsTie · 09/09/2013 21:36

I only order from them when I'm not in a rush for something.

I had assumed they were slow because I always request a "payment slip in parcel" (i.e. I pay after receiving the goods, not upfront) and therefore as I hadn't paid they were in no rush to part with the stock! Maybe that's not the case though...

Pumpkintopf · 09/09/2013 23:28

Ordered from them a couple of weeks back, stuff arrived in about five days - so not superquick but not too bad.

TakingThePea · 09/09/2013 23:33

Took about 2 weeks for my order!

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