Hi - my partner bought me a charm bracelet from pandora for Christmas with two charms. It broke after 3 weeks (the charm got stuck), and they've had it ever since, and have messed us around so much with excuses such as "we're waiting for authorization to repair it" etc.
Anyway, to cut a long story short we'd now like to ask for our money back. But I'd still like a really nice charm bracelet.
Are there some good alternatives around?
Thanks!