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Anyone ever returned anything to ASOS?

3 replies

TinyDancingHoofer · 07/01/2013 11:42

Do you know if you can return two orders in one box? I would think yes but then someone mentioned that they might process one package/box as one order and then have issues after it has been opened and find two different order numbers. Any help please?

OP posts:
Curtsey · 07/01/2013 14:41

Never done this but why don't you send an e-mail to their customer care - they usually respond pretty quickly.

PoshPenny · 07/01/2013 18:46

My daughter who is an enthusiastic ASOS customer has actually returned THREE orders in 1 box. She says they claim there is no paperwork if you return this way, so you can only get refunds rather than exchanges, if that makes sense. She thinks it may be the way their system is set up? But basically its' OK and you can...

Karbea · 07/01/2013 18:48

Yes, I have as well.

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