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ordering stuff then forgetting to add discount code

9 replies

germyrabbit · 07/12/2012 21:00

if i email them would they normally re-amend the price? this is for Office shoes. such a plonker

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Clumsasaurus · 07/12/2012 21:05

Not sure but you could order another pair, apply the code and return the first pair for a refund?

legoballoon · 07/12/2012 21:06

If you've just this minute ordered, you may be able to cancel the order and then re order using the code (but check they have what you want in stock first using another tab on your browser.)

suebfg · 07/12/2012 21:08

Email them. They will normally apply the code to save the hassle of cancelling the order and reordering

germyrabbit · 07/12/2012 21:15

i can't find anywhere to cancel so have emailed. am so annoyed with myself!

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MotherOfNations · 07/12/2012 21:22

I did this a few days ago. I just emailed and fibbed that I couldn't get the code to work. They sent me a reply apologising for any inconvenience and amended the price.

germyrabbit · 07/12/2012 21:29

oh arse i should have not been honest in my email Grin

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MotherOfNations · 07/12/2012 21:44

They might still amend it for you. I suppose they'll be eager to keep you as a customer.

suebfg · 07/12/2012 21:46

You have the right anyway to cancel the order under the distance selling regulations. In any case, they will apply the code for you I am sure

germyrabbit · 07/12/2012 22:08

thanks sue

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