MissFoodie -how do you manage that? Have you got contacts?
When I ordered a few things I happened to mention it to my neighbour who said "good luck, I've been waiting weeks for mine to arrive".
I've just checked my emails and I ordered exactly 3 weeks ago and I had an email 4 days ago to say its been dispatched (but there's no sign of it yet) 
I presumed that they were always that slow but it seems not.