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Problems with Wrap?

2 replies

teta · 11/09/2012 18:54

I ordered several Zoe tunics in the sale.After hand washing in cold water they have shrunk.I then complained to Wrap on friday.No apparent response.I have then phoned them up again today and left a message.I received a phone call a few minutes later to say i can return them and their quality control team will have a look and decide what to do.They are not going to give me an immediate refund as apparently no one else has complained[really!].I have spent nearly 400 pounds on Wrap clothes this summer as i really love the style and that slight bohemian look. Only for all the linen t shirts to change size and shape after washing and become shapeless rags.Has anyone else had this problem?

OP posts:
Freshletticiaandslugs · 11/09/2012 21:24

No, mine are all fine and customer service were good when I ordered the wrong colour due to an incorrect photo on the website.

ggirl · 11/09/2012 21:37

I had this with a top from WhiteCo that developed a whole in it after one wash, I sent it back and the did refund me.

I haven't had problems with anything from wrap, haven't bought that top though.

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