Or vessel fire as theyre somestimes called.
Just wondered if anyone had one as when I turned mine on last night it went bang so changed bulb today which had blown when i removed it but now Ive got an orange glow but no flame effect the dial thing isnt turning anymore.
Lost my manual and wondered if anyone had one they could email to me for the troubleshooying page. Bought it as a second (but was perfect) from ebay in jan so cant contact next.