Looking for your perfect TUI holiday? Ask our travel experts

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Not sure which TUI holiday is right for you? Whether you're travelling with toddlers, teens, grandparents, planning a well-earned adults-only escape, or have questions around SEND support, our TUI travel experts are here to help match you to your ideal trip.

Tell us a bit about what you’re looking for and our TUI experts will reply with personalised recommendations, whether that’s a family-friendly TUI BLUE resort, a Marella cruise packed with activities or if you’re celebrating a special milestone or event.

Drop your questions in the comments by 16/04 for your chance to win a £200 VEX voucher – T&Cs here.

About the TUI experts:
Your questions will be answered by a range of TUI holiday experts who are here to help you plan the right trip. This includes our experienced holiday experts from TUI’s retail travel teams, who help customers find their perfect holiday every day, specialists from our concept hotel team who can answer questions about brands such as TUI BLUE, TUI MAGIC LIFE and SplashWorld, members of our childcare team who can offer advice on travelling with babies and young children, and colleagues from our customer experience team, including TUI’s Accessibility Manager, who can help with any questions around accessibility and SEND support while travelling.

TUI SUNEO gives you great-value holidays in handpicked three and four-star hotels, keeping up the top-notch standards we’re proud of without breaking the bank. There’s something for everyone, from family-friendly features to areas just for adults. Our family-focused hotels keep everyone entertained, with activities like giant Jenga and pool games, plus dedicated splashing spots and fun sessions just for kids.

No direct flights yet but TUI BLUE Bahari Zanzibar would a hotel to consider:

Proper “special” destination feel
• Tropical Indian Ocean setting, palm trees, white sand beach
• Feels much more unique and memorable than Europe (a real “bucket list” vibe)

Warm, swimmable sea
• Consistently warm tropical water (much better than Med/Europe for swimming/snorkelling feel)
• Great for boat trips, snorkelling excursions, dolphin/wildlife experiences nearby
Good balance of adventure + comfort
• You stay in a very comfortable resort but can easily do “wow” excursions: spice

farms, island trips, reef snorkelling, cultural visits, safari
• Gives you the “slightly adventurous but not too adventurous” balance
Strong family-friendly setup
• Spacious rooms
• Multiple pools, some kids’ facilities, relaxed resort layout

TUI always puts customer safety first and closely monitors guidance from the UK Foreign Office and local authorities. If there were concerns in a destination, the most likely action would be to amend the itinerary, for example by substituting ports or adjusting the route, rather than cancelling the cruise outright. Full cancellations tend to only happen in exceptional circumstances where safe operation isn’t possible at all.
If a cruise were significantly changed or cancelled by TUI, customers would typically be offered alternative arrangements, the option to rebook, or a refund, in line with TUI’s booking conditions. Reassurance is usually proactive, with customers informed as early as possible if any changes are required.

thank you ✈

2 adults and 2 kids in the summer holidays, preferably all inclusive, Europe, turkey is a bit too hot, with 2 bedrooms - most AI holidays put the adults and kids in one room and I don't seem to be able to filter for separate rooms. Budget up to about £6,500 for 10 nights

I’m always looking for hotels which have family rooms (for two adults and 2 kids) which are large enough for slightly separate sleeping areas (eg mezzanine or kids converts to sitting room area in the day) with a mini kitchenette and balcony overlooking the sea - but not apartment / apart hotel - anywhere in Europe. Want access to variety of restaurants nearby and pool(s) but on on the smaller side - (ideally less thann100 rooms!) So hard to find. Can you recommend anywhere?

Why don't you start direct flights to the Gambia from London one week earlier, to cover the October half term?

I would like AI or half board plus. Don't care about location or flight time. I would like interconnecting rooms or a two bed apartment as kids are young teen/tween and we (and they) would like privacy but the ability to keep an eye on them. Ideally somewhere that's reasonably sunny in either May or October half term. OR somewhere that's not absolutely scorchio during summer! I can cope with late 20°s but will struggle if it gets to mid 30s! Decent pools are the priority and maybe a kids/teens club. A spa would be the icing on the cake. Price range around £3k. Am I asking too much? Open to hotel packages that don't include flights as we have air miles we could potentially use.

Looking for a multicentre holiday in Europe or short haul for family of 4 children aged 13 and 8. We prefer less crowded places and abilty to do activities. We love nice food and dramatic scenery. Going in august for up to 2 weeks