NOW CLOSED Take a look at E.ON's new energy tariff quote & comparison tool and give your feedback to be in with a chance of winning a £500 John Lewis voucher

[TheOtherHelenMumsnet]

E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.

Here's what E.ON says about it: "We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes."

E.ON would like you to visit their page on MN for more info on the tool, follow the link to enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:

~ how you found the comparison tool to use
~ what the deals on offer were like e.g. how much you would paying and what rewards you could get

Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.

Thanks and good luck with the prize draw
MNHQ

[prettypleasewithsugarontop]

No quote results available for my address :(

[EsmeWeatherwax]

Have just done the comparison quote on eon and did one for uswitch as well to compare ease etc. The eon one was very easy to get a rough estimate, although when I input my actual figures it was really rather cheaper, so they might be doing themselves out of some business. I actually ended up proceding with the quote because it is cheaper than the one I got this morning for my current supplier's new increased tariff, and fixed for two years too. Have been with eon before and had o problems too, so happy to go back to them.

[SpookyAndFrights]

It just gives me the error message and that my meter means that they can't give me a reading online.

[MikeLitorisBites]

I just had a go and it is very easy use.

If I was looking to change supplier I would be more likely to use an impartial site though.

In this cadet Eon were not cheaper anyway.

[reformedgeek]

Sounds good but I think I would still use u switch or quidco for the best offers

[junowiththegladrags]

Very easy to use, rewards did absolutely nothing for me, not a big fan of the supermarket they seem to be tied with. Might well end up switching.

[FrillyMilly]

It was very easy use but I would rather use a comparison site to check all suppliers rather than go to the individual suppliers websites. I can't understand why there are so many tariffs. Why would anyone ever switch to the more expensive one. It's also not clear how the usage estimate is calculated.

[jenks81]

It was easy to use, and very quick to get a quote, but we are currently with Eon, and all the quotes came back as more expensive than what we currently pay, so think it would be better if you could enter your actual usage so you got a more accurate quote (as it's based on 'average' usage, and we clearly use less than average).

[Roseformeplease]

Very straightforward to use and seemed to suggest possible savings so might look into this a bit more closely. Seems easier than some other sites I have used.

[Wigeon]

I have just logged on this evening to try to find the best dual fuel price, as my current energy provider has just written to say they are taking us off the tariff we are on and putting our prices up.

Thought it was definitely easy to use. Good to have the option of being able to input your exact kWh so give a more accurate quote. I'm not at all swayed by the language of "rewards" for dual fuel - I just want the cheapest price! And afraid E.On was almost twice as expensive as our current (big mainstream) provider is forecasting our new, already more-expensive-than-currently-paying tariff will be, so I won't be switching to E.On anytime soon!

However... I have also just been on moneysupermarket and uswitch, and to be honest I don't know why you would use a comparison tool on one single provider's website, when you can go to a big comparison website and see a whole range of providers.

[poorbuthappy]

So I just reset my password on my Swalec account (like I do every quarter when I get my bill cos I forget it!) so I could get actuals for the comparison tool and as Swalec isn't an option as a supplier I can't complete it accurately!

Way to go E.ON!
Would like the voucher please though, though will prob go to someone who says its brilliant - sniff

[Emandlu]

I used this and as a tool it was really easy to use. The rates they gave me were more expensive than we are currently paying so I won't be switching to them.

I wouldn't use it though as it would be easier to just use a comparisons website rather than using a single providers website.

[internationalvulva]

They couldn't match my address so suggested I call, which I probably won't bother doing, as I'm happy I have a good tarrif, so not a great site for me!

[CouthyMowEatingBraiiiiinz]

My problem is that you can never find out who is cheaper when you have a prepayment meter for your electricity, but are on quarterly billing for your gas, but not by direct debit as your post office account doesn't have that facility.

I didn't find that quote thing easy to use. In fact, I found it impossible to use on my phone. And as my laptop is broken, and won't be getting fixed for a while, that's not entirely helpful.

Why is it impossible to get quotes for your electric on a prepayment meter - I just want to know if it will cost me less than £20 a week with a different supplier.

I want to know if I can get my gas bill down to under the £20 a month I am currently paying by a card from the gas company in the post office.

But I want to keep my payment methods the same because that's all I can do without the facility for direct debits.

So WHY do I have to ring every single energy company, and listen to a spiel about how it would be soooo much cheaper for me if I swapped to paying by direct debit, which is a payment method I don't have access to?

I just want an easy way to compare suppliers.

None of the comparison websites seem to cater for me either.

I don't want quarterly bills, I want to pay weekly or monthly. I don't have the ability to pay by direct debit, or by card over the phone, I have to pay cash.

So why oh why won't anyone make it easier and clearer for people like me? All my friends complain that they can never get a clear answer on who is cheaper when you are on key meters or monthly payments by card.

[MikeLitorisBites]

Try using Scottish and southern instead of swalec.

[MikeLitorisBites]

That was to poorbuthappy btw

[MikeLitorisBites]

Couthy uswitch should give you the option to select the payment options you use. Iirc it's 'pay on receipt of bill' when you pay on a card.

[poorbuthappy]

I did try Scottish and southern MikeLitorisBites but it didn't give me the right tarriff.
I did try honestly!

[MikeLitorisBites]

The tariffs should be the same. It's alkyl the same company. Did you try southern elec?

[poorbuthappy]

It doesn't matter which tariff I click on it doesn't add up to what I pay per month.

[Ghouljamaflip]

Found the site easy to use - the rates they offered seem to be in the region of most of the other suppliers. We have just switched so have been looking for a while. However they didn't come anywhere close to the quote we went with.

One point - I would be more interested in a cheaper tariff rather than rewards or vouchers.

[nikcname]

Paying npower about the same so not really bothered. However the last line 'I accept my quote is based on Ofgen averages and understand that my actual useage may differ from this estimation' means that the company has a huge get out clause. At least with npower I know what my bill is likely to be. Reduction would have to be a lot (and not in Tesco vouchers) to make it worth my time and the risk.

[BoysAndGhouls]

I found it easy to use, but didn't really offer up any detail in how much I might use other than low, average or high so I weren't to convinced by the price.

I also wouldn't use a company's own tool either, I'd use a comparison site.
Also weren't impressed by "rewards" whatever that means, just lower the price please.

[PurpleCrazyHorse]

Found it a bit confusing when arriving at the page in the MN link. Didn't seem obvious where to go or what to do. I wondered how you could give me 5 (what looked like) quotes down the left hand side when you knew nothing about me. Not realising it was your 5 plans. It wasn't immediately obvious where to put your address details in for a quote.

I liked that the quote tool was really quick and easy to fill in. I used the 'medium' use rather than my own meter readings which was a bit pointless really as I have no idea how much I'd pay a year. What I really wanted was those annual prices as a monthly direct debit, which took a little while to spot where to change it. I know how much that is currently so would have been easy to see if it was vastly different. That would encourage me to go back and put my actual usage into the tool. I'd selected I wanted to pay by direct debit in the tool so would have been good if it had then updated the quote to be by month rather than annual.

The rewards weren't really a thing for me. I don't use Tesco so wasn't interested in those, but it took me ages to realise it was either money off your bill or rewards with Tesco, not both. When looking at the plans there was an annual reward off my bill and then a bigger amount as a discount. What's that about?

I didn't find it easy to work out what was the difference between the plans. We like to buy green energy and that doesn't seem to be an option. Would have liked to have the plans lined up side by side.

[PurpleCrazyHorse]

As someone else said above, I wouldn't use a company's tool, I'd always use a comparison site.