NOW CLOSED Take a look at E.ON's new energy tariff quote & comparison tool and give your feedback to be in with a chance of winning a £500 John Lewis voucher

[TheOtherHelenMumsnet]

E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.

Here's what E.ON says about it: "We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes."

E.ON would like you to visit their page on MN for more info on the tool, follow the link to enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:

~ how you found the comparison tool to use
~ what the deals on offer were like e.g. how much you would paying and what rewards you could get

Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.

Thanks and good luck with the prize draw
MNHQ

[Mrscoghoul]

how you found the comparison tool to use

I found it very easy to use, and I liked the modern look to it. I also liked the fact that I only needed to give my address, not loads and loads of personal information.

~ what the deals on offer were like e.g. how much you would paying and what rewards you could get

The prices seemed fairly competitve, I am not bothered about Tesco Clubcard points though as I don't collect them and don't really want to start - I prefer focussing on one (nectar) and sticking with it as that's the way to get the greatest rewards. If you had the choice of loyalty points, now that would be a winner :)

[DowntonAbbess]

The tool was easy enough to use except for one thing. My current supplier wasn't listed and I didn't know what difference that would make to the outcome. Other than that the tool itself was easy to use.

Clear information re deals and rewards. I would like more information on why the deals are different and why I would choose any but the cheapest. I'd prefer the information to be laid out on one page rather than using pop-ups.

[EnglishGirlApproximately]

It was easy to use and the plans seem clear enough. There was only around £200 difference between the lowest and highest tarrif and the lowest was around £60 less pa than I currently pay - however, I get phone line and broadband in my current package so nothing there to tempt me.

The one thing I found a bit vague was guessing at usage. I put average but I don't really know because I have no idea what the definition of low or high usage is.

[missymoomoomee]

It was a really easy page to navigate, I liked the fact you could just click on what usage or tarriff you want rather than have to sit and type endless details in.

The quote I got was quite cheap, however I have just changed from Eon and it wasn't a real representation of what I was paying with them so I think its possibly quite misleading.

It said I could get a £10.50 reward but I don't know how or why as it just came up on the last page.

[MakeTeaNotWar]

Very easy to use and appreciated not having to input lots of personal info. Love the idea of collecting Tesco clubcard reward points but actually, the tariffs were quite expensive I thought

[noseymcposey]

The tool was easy to use but I do wonder if it was too simplistic. I.e. I don't really have any idea if I am a low, average or high user so I just guessed at average. The tariff was still more expensive than what I have just switched to (away from eon).

I think it would be better if you there was some definition of how much usage 'low' 'average' and 'high' are. So if you wanted to do it more accurately you can check on your bill for your usage and see where that puts you, or if you can't be bothered then you can just select one of the three as it is now.

I would also like more info about the difference between price plans.

[preety18]

The comparison tool is easy to use and a well lay out for different traffits. However I won't be swapping to them as there are cheap traffits out there.

[ICutMyFootOnOccamsRazor]

The tool was very easy to use and it was nice not to have to provide stacks of info to get going. I don't really get the differences between all the quoted plans, though.

The tariffs seemed a little more than we pay now (although only estimates, obviously, it depends how cold it gets this winter, last year the bill was awful!). The 'rewards' were in the range of 20 quid a year, so no kind of incentive, really.

[BornToFolk]

It's quite easy to use. I do like that you can just get a quick quote without having to put in loads of information as others have said. I liked that you could click on the little "i" symbol next to each tariff to get more information and the fact that there are only 5 to compare (well, 4 actually as I'm not eligible for the over 60s one!) makes life a bit simpler.

However, it's very annoying that it doesn't show anywhere what the monthly payment will be. I don't know of the top of my head what my annual gas/elec charges are but I know what I pay monthly by direct debit so that's what I want to compare. I did just get a calculator and divide the total fee by 12 so it's not the end of the world but I would have liked to see the monthly charge displayed clearly.

The Tesco clubcard points are a nice bonus. It wouldn't make me switch to Eon unless the tariff was also cheaper but it might swing it if there was not much in it.

I've actually recently switched away from Eon to an EDF tariff so I'm actually quite relieved (and smug) to see that Eon is still loads more than what I'm paying now.

[ZombieTribble]

It was pretty simple to use, and the website was easy to navigate.

Although it didn't show me a cheaper deal than the one I'm on at the moment, its always handy to know what other offers are out there.

[Indith]

Born to Folk there is a little tab top right of the graph as you go through and top right of the summary at the end so you can click on month, quarter or year to see the breakdowns :)

[notcitrus]

I'm totally confused - after disabling Adblock I found the link, but after entering my address, it wants my current tariff but only gives me prepayment options! If I enter my usage it insists I choose a tariff but only prepayment ones are listed - and if I choose one, it gives me a rate almost double what I'm paying!

Shame as my current deal is about to expire and I'm actually looking for a new one.

Also the pictures instead of words for 'gas' and 'electricity' were really confusing - I ignore all pictures by default so it took me a while to figure out which boxes were for gas and which electric. And probably doesn't meet requirements for screen readers as I couldn't make any alt-text come up.

Nice to be able to get a quote without having to enter contact details though, or would be if it worked.

[KatieScarlett2833]

Tool was fab, saved me £250 very easy to use.

[LaCerbiatta]

Tool was easy too use, but the fact that it was so simple left me a bit uneasy.... can't really explain why. Probably because it gave me the impression that it would be an over estimation.
Still, our current tariff is slightly cheaper, so we won't be changing

[RandallPinkFloyd]

I'm already with E-on but used it a few days ago to check I was on the best deal.

Love it, got an even better deal, which I checked via a couple of price comparison sites and couldn't be beaten.

Great tool, happy to recommend it.

[BornToFolk]

Indith I thought it might be on there somewhere! Oh well, my calculator got an outing...

[VirtuallyHere]

I'm currently with EON so it was able to use my current account to compare. I was a bit disappointed to find that it was recommending a different tarif (but they had never emailed me to say there could be a better one). On comparing the better deal I was slightly sceptical it woud save me as much as specified (£30) because the standing charges were so much higher (almost 4 times for gas). I did find the tool very easy to use and the breakdown of rewards was clear.

[VivaLeBeaver]

Tool is certainly easy to use. But it would be nice if there was a price comparison table with the 5 different plans all showing their price per kw for easy comparison. Rather than only been able to view one plan at a time.

[EllenParsons]

The tool was very poor for me. I gave it my address details (house no and post code as requested) and it gave me some options to choose from, including my correct address, then when I clicked it it said "sorry we cannot match your address to a property" and told me to phone them.

Too bad, as I am actually thinking of changing energy provider!

[aristocat]

I liked the comparison tool and it was quite easy to use. Layout was good.

The differences between each price plan needs to have more specific details, personally I will not be changing at the moment as there were no savings to be made here. I will look again as it was so easy to do and would recommend to others.

[CelineMcBean]

Tool was easy enough to use once I'd scrolled down to find the tick box on the penultimate screen but I couldn't be bothered with clicking into every tariff to review. I want more info on the results page please.

The rewards just add another complication for me really. Clubcard points is good but the other stuff wasn't really of interest to me - I am concerned with price and service only. I have to say that E-on have been really good in the last year but we're in the process of switching to a new provider (First Utility I think??) because they offered a better fixed rate when our deal ended although we'd have stayed if the price had been better or if the alternative was British Gas who could be offering dual fuel for 50p a month and I still wouldn't use them again.

That said I wouldn't bother using a comparison tool just for E-on when I can use one for everyone and probably get cashback too. Yes I am a rate tart. Sorry!

[unitarian]

I used it and found I was on a more expensive tariff than I need to be so opted to change to a lower one and that bit didn't work.
I had to ring up in order to change.

Also, was disturbed to find that they are addressing things to Mr Tarian and Mrs DD'sname Tarian. I have no idea where they got her name from.
Had to make another phone call to get that changed, then another one when that one didn't get it changed. Discovered that they even knew her date of birth.....

[NetworkGuy]

Had a problem with Safari browser on an iMac, will try another browser or computer.

[poopoopoo]

how you found the comparison tool to use:
It was really easy to use and clearly explained, nice visuals to help guide the assessment process.
what the deals on offer were like
BEST TARIFF FOR ME: duel fuel, medium usage with online management and was the E.ON Energy Discount v1 over 12 months worked out cheapest at: £1149.80
I tried the same again but with 12 monthly payments and it worked out at: £1,207.01

I like the idea of collecting clubcard points and paying for what I use, whilst keeping an eye on the usage online!