I made my application mid December and was awarded this week, I was given the heads up as I’d missed 2 questions that were NA to me but needed answering, so they called me to answer them, I was then told by the advisor they would be looking over the application that day (Thursday)and a decision would be made, that I would receive in writing, the wait was around 17 weeks, the backdate was pending in my bank on the Sunday, it cleared Monday, I got the backdate days before the award letter arrived.