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DLA WAIT TIME THREAD 39

979 replies

Emmajm85 · 12/04/2024 16:57

DLA Wait Time Chat

OP posts:
Emmajm85 · 16/04/2024 10:49

Got through to someone, half way through giving the reference number and the line went dead 😫 xx

OP posts:
Fee89 · 16/04/2024 11:10

@Emmajm85 Nooo 😔 hopefully doesnt take you too long to get back through xx

Emmajm85 · 16/04/2024 11:23

Fee89 · 16/04/2024 11:10

@Emmajm85 Nooo 😔 hopefully doesnt take you too long to get back through xx

Well I’ve just got off the phone to Kim, my heart sank when she said her name 😂🙈 but she was so lovely and so helpful. For some reason the claim wasn’t registered, so she spent a while registering it all. Did a trace and got my daughters NI number and sent everything over to the case manager. Case manager came back straight away and said it wasn’t allocated in her pile anymore. So Kim did something else and sent it over as a 1st, so it’s back in case managers pile and will be looked at as priority. She asked me to call back on Friday to see if there’s an outcome 🤞 xx

OP posts:
kristie198 · 16/04/2024 11:26

Emmajm85 · 16/04/2024 11:23

Well I’ve just got off the phone to Kim, my heart sank when she said her name 😂🙈 but she was so lovely and so helpful. For some reason the claim wasn’t registered, so she spent a while registering it all. Did a trace and got my daughters NI number and sent everything over to the case manager. Case manager came back straight away and said it wasn’t allocated in her pile anymore. So Kim did something else and sent it over as a 1st, so it’s back in case managers pile and will be looked at as priority. She asked me to call back on Friday to see if there’s an outcome 🤞 xx

That's great I'd call back tomorrow lol xx

Fee89 · 16/04/2024 11:32

@Emmajm85 wonder if kim has been reading our messages 😂. So glad she actually took time to look into it and not fob you off. 💪 progress. I agree though call back tomorrow if you dont get text/call today xx

Nickij2024 · 16/04/2024 11:35

@Fee89 my scan date is the same as yours and I was told yesterday mine isn’t with anyone yet either which I kinda expected. It’s become an obsession now 😂. Looking at the dates people are being awarded from I’m not going to bother ringing for another 3 weeks I think because it’s just going to stress me out more x

Fee89 · 16/04/2024 11:40

@Nickij2024 I'm not going to call until were at 15 weeks then il see what the progress is. I hate liers so it really winds me up and with lack of sleep it sets me off on one 😂 x

Nickij2024 · 16/04/2024 11:48

@Fee89 yeah I’m the same.
If you were consistently told the same thing, even it was it shit news you could accept it but when they lie and then backtrack it makes it so much worse. Let’s hope they start making some real progress and we hear sooner rather than later x

Fee89 · 16/04/2024 11:55

@Nickij2024 Really need to find ways to keep myself busy. I hate April, we have too many birthdays (had 6, 2 to go). April is known as a write off in our family 😂 x

Anxiouslywaitingmum · 16/04/2024 12:48

Do I call again today? Just to be told the same?
I was planning on calling tomorrow but I'm sat at work and it's all I'm thinking about 😭

Leopardprintleelan · 16/04/2024 12:54

Anxiouslywaitingmum · 16/04/2024 12:48

Do I call again today? Just to be told the same?
I was planning on calling tomorrow but I'm sat at work and it's all I'm thinking about 😭

I think the same thing every afternoon but I do manage to stop myself.lol. The 1 time I rang in the afternoon it cut me off after exactly 2 hours😫apparently 3pm is quieter too due to school runs

Fee89 · 16/04/2024 13:18

Anyone else having an utterly rubbish day 😫. Shes at school, this is the 2nd drop already. Which means no doubt off tomorrow and she only went back yesterday 😢

DLA WAIT TIME THREAD 39
Persianpoppy · 16/04/2024 13:34

Scan date 4/1
received two letters and one text!
I have been watching these threads since the beginning of my application 😂 just been too shy to post anything, was just hoping to see someone with the same scan date as me!
@Kaz87 i believe were scan date twins! 🎉

Ld1988 · 16/04/2024 13:35

So I just called for a update who said looking at beginning to middle may it’s not Evan in a holding pile then wen I said the lady last week said it’s at the top to be allocated She then went to tell it’s taking 15/16 weeks and I’m looking at middle of June wen I told her I’m already on week 14 she said she can’t help me frustrated is not the word

Kaz87 · 16/04/2024 13:40

@Persianpoppy don't be shy ! We are all here to support each other, and yes, we are scan twins 🥰 I also had two letters and one text yesterday saying that they're still looking. We are 15weeks on Thursday so I believe that we should be going to DM in the next week but you never know with them, they seem to be telling you one thing and do the other 🤦‍♀️ so who know lol

Persianpoppy · 16/04/2024 13:48

Kaz87 · 16/04/2024 13:40

@Persianpoppy don't be shy ! We are all here to support each other, and yes, we are scan twins 🥰 I also had two letters and one text yesterday saying that they're still looking. We are 15weeks on Thursday so I believe that we should be going to DM in the next week but you never know with them, they seem to be telling you one thing and do the other 🤦‍♀️ so who know lol

Still trying to get the hang of this if I'm honest! Took me a while to figure out how to reply to your comment 😂
Yes! I also received the text yesterday saying they were still looking into it. I was previously told I would have a decision by the beginning of April and last Monday they had said any claims in Jan would be given decisions from end of April to Mid May. Not sure what I'm supposed to believe! 😭😂

Mumof3boys101420 · 16/04/2024 13:49

Rang today got through and was told my claim was with DM and could take 10 days to 2 weeks, I asked if they could give me a text when decided she said she would put a note on system but not sure she did tbh….scan date 28/12

Leopardprintleelan · 16/04/2024 13:50

Fee89 · 16/04/2024 13:18

Anyone else having an utterly rubbish day 😫. Shes at school, this is the 2nd drop already. Which means no doubt off tomorrow and she only went back yesterday 😢

Aww don't feel down hun, don't focus on the things going wrong today. You've got up and got the kids to school that's worth a friggin medal in itself! And knowing you you've probably cleaned, shopped and bloody cleaned again lol try to think of the small achievements made rather than the things we "failed" at or the bits going tits up. As mums we set the bar so high for ourselves and I've no idea why. Sit down, eat some chocolate and let the serotonin do its thang girlfriend!!! 💖

Kaz87 · 16/04/2024 14:03

Persianpoppy · 16/04/2024 13:48

Still trying to get the hang of this if I'm honest! Took me a while to figure out how to reply to your comment 😂
Yes! I also received the text yesterday saying they were still looking into it. I was previously told I would have a decision by the beginning of April and last Monday they had said any claims in Jan would be given decisions from end of April to Mid May. Not sure what I'm supposed to believe! 😭😂

Awwe that's good to know as I darent ring them as I'm worried they will say its a declined. They dashing through December dates so ours shouldn't be long. I think they were telling the truth about decision timings tbh.
Lol took me a while to get used to it.

Fee89 · 16/04/2024 14:06

@Leopardprintleelan That was a slap and 'pull yourself together' type of message. Im here for that 😂. Thank you so much i did need that 💖 xx

Leopardprintleelan · 16/04/2024 14:09

Fee89 · 16/04/2024 14:06

@Leopardprintleelan That was a slap and 'pull yourself together' type of message. Im here for that 😂. Thank you so much i did need that 💖 xx

Hahaha I mean I totally believe in the "it's OK to not be OK" rule but I also think it's OK not to be OK and be pissed about something... but actually if you just take a step back and look at what you DID achieve today then you'll be proud of what you've done... even if that's just loading the dishwasher lol plus chocolate always helps haha 😄

Persianpoppy · 16/04/2024 14:09

Kaz87 · 16/04/2024 14:03

Awwe that's good to know as I darent ring them as I'm worried they will say its a declined. They dashing through December dates so ours shouldn't be long. I think they were telling the truth about decision timings tbh.
Lol took me a while to get used to it.

They have us all suffering based on their lack of speed in dealing with claims! 😭😂
a friend of mine applied for DLA many many years ago for her child, she had a decision and payment within 6 weeks. In 2024 you'd expect it to be much quicker or even created some online tracking for applications so we don't keep pestering them 👀🤭 would certainly make everyone's life easier!

Fee89 · 16/04/2024 14:15

Leopardprintleelan · 16/04/2024 14:09

Hahaha I mean I totally believe in the "it's OK to not be OK" rule but I also think it's OK not to be OK and be pissed about something... but actually if you just take a step back and look at what you DID achieve today then you'll be proud of what you've done... even if that's just loading the dishwasher lol plus chocolate always helps haha 😄

I wish loading the dishwasher was all i had done today 😂. I have dairy milk in fridge that il be getting out tonight after a hot shower 😂 xx

Leopardprintleelan · 16/04/2024 14:22

Fee89 · 16/04/2024 14:15

I wish loading the dishwasher was all i had done today 😂. I have dairy milk in fridge that il be getting out tonight after a hot shower 😂 xx

Exactly hun, we meet ourselves coming back most days it's bloody draining. Oooo fridge chocolate! Always find it weird when people keep it in the cupboard 😂well I sacked the whole house off this morning went straight to the yard after my 9am update, went out for a ride and feel refreshed and ready for the after school chaos and sleepless night ahead! I mean it's all still here waiting to be done but on the plus the house didn't spontaneously combust from being untidy either so every cloud n all that!!

Fee89 · 16/04/2024 14:28

Leopardprintleelan · 16/04/2024 14:22

Exactly hun, we meet ourselves coming back most days it's bloody draining. Oooo fridge chocolate! Always find it weird when people keep it in the cupboard 😂well I sacked the whole house off this morning went straight to the yard after my 9am update, went out for a ride and feel refreshed and ready for the after school chaos and sleepless night ahead! I mean it's all still here waiting to be done but on the plus the house didn't spontaneously combust from being untidy either so every cloud n all that!!

Why would anyone want to eat warm melted chocolate. Thats just no!! Gosh your day sounds amazing 😍. I can only imagine how head peaceful it must be riding. And with the weather becoming nicer you must feel so free 💖. Do your kids ride aswel? Xx