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Headsprout help

8 replies

Osospecial1 · 20/03/2015 07:51

Hi is anyone around who has used this on puffin browser please? I've purchased it but can't get past 'mousing around' stage to start the reading programme. Tried the helpline but they just say it can't be used on iPad yet.
I used the free trial last year on iPad in the same way and stared episode 1 so not sure what I'm doing wrong now

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Osospecial1 · 20/03/2015 07:51
  • started not stared
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Tambaboy · 20/03/2015 08:07

hi oso, it can definitely be used on the ipad, I've just checked and it's alright. I'll have a look when I get back from work to see what might be the problem.
are you logging in through Raz-Kids?

Osospecial1 · 20/03/2015 19:51

Hi Tambaboy, sorry only just getting a chance to go back online. I did download the raz kids app and tried through that but it didn't work. Then I went on to the head sprout website on puffin and logged in through there. It took me as far as mouse around. Did you have to do that stage first before you could start episode 1?

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Tambaboy · 20/03/2015 19:58

Have you got your "teacher" password? Have you registered DD as "student" on www.learninga-z.com first?

Osospecial1 · 20/03/2015 20:21

Yes I have registered her as a student and her name comes up before I start the programme

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Osospecial1 · 20/03/2015 20:22

And I have to log on first

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Tambaboy · 20/03/2015 20:37

when you log on as the teacher and go to "manage students" and then "assignment" have you selected the episode you want to do? I vaguely remember having the same problem.

Osospecial1 · 20/03/2015 20:50

Ah no I haven't been in to assignment or selected an episode I don't think, thanks Tambaboy I'll have a look at that later Smile

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