Headsprout help

[Osospecial1]

Hi is anyone around who has used this on puffin browser please? I've purchased it but can't get past 'mousing around' stage to start the reading programme. Tried the helpline but they just say it can't be used on iPad yet.
I used the free trial last year on iPad in the same way and stared episode 1 so not sure what I'm doing wrong now

• started not stared

hi oso, it can definitely be used on the ipad, I've just checked and it's alright. I'll have a look when I get back from work to see what might be the problem.
are you logging in through Raz-Kids?

Hi Tambaboy, sorry only just getting a chance to go back online. I did download the raz kids app and tried through that but it didn't work. Then I went on to the head sprout website on puffin and logged in through there. It took me as far as mouse around. Did you have to do that stage first before you could start episode 1?

Have you got your "teacher" password? Have you registered DD as "student" on www.learninga-z.com first?

Yes I have registered her as a student and her name comes up before I start the programme

And I have to log on first

when you log on as the teacher and go to "manage students" and then "assignment" have you selected the episode you want to do? I vaguely remember having the same problem.

Ah no I haven't been in to assignment or selected an episode I don't think, thanks Tambaboy I'll have a look at that later