There are some LAs that, according to these statistics, should habg their heads in shame.
If I were to complain to the Financial Services Ombudsman about any financial organistaion that organistaion would automatically have to pay the FSO (I think it's) £50.
So the financial organistaions have an incentive to provide good customer service and to negoiate with complainants in an attempt to avoid the FSO.
It's about time that the same thing happend with SEND. The LAs should be stung £1000 for every appeal lodged. That would save a lot of time, effort and all this nonsense of refusing to assess and then agreeing to assess once an appeal is lodged.
Are you listening to me Mr Gove?
Good 'hard-working parent' policy that doesn't cost the Govt a bean - must be a vote winner.