I'm so mad.
Dd1 has shoe inserts due to tight tendons and the pain it causes. She has been under local physio for ages but having tried all sorts physio decided in oct, that she required moulded inserts rather than standard stock ones. She sent referral to hospital department. They have been bouncing it back and forth since oct!!
Now had a call to say they won't take referral from physio but needs to be from GP!! What a waste of time, dd1 hasn't seen GP in ages and he knows nothing about her legs and inserts.
They say it's all to do with money, so need to know the GP is paying 
So in meantime dd1 has no inserts and is in huge amounts of pain :(