i dont know if i should complain , my daughter has been on and off school with ilness and depression , she had a crisis visit from chams am , then I took her to school as i had a meeting and her sn class was having party (its there last day as they are doing wrk experience next week .) any way her mini bus drove off without her , the school were briliant (for a change ) and called and paid for a taxi .should i complain (the taxi driver is moving out of the area) or should i put it down to human error.