paultonspark.co.uk/guests-with-disabilities
This says that a wheelchair bound guest gets in free and they do have a Queue Assist policy
The system that is available is offered as a concession to those guests who require additional assistance in order to fully be able to enjoy their visit to the Park. It is an additional service to these guests.
Paultons Park?s Queue Assist Policy is available primarily to assist those guests who do not understand the concept of queuing, have problems with everyday social interaction, have a limited capacity to follow instructions or to understand others emotional feelings, and may become agitated or distressed having to wait for periods of time.
We are also able to offer this assistance to guests who are wheelchair dependent.
Relevant documentation will be required (see Queue Assist Procedure below). Regardless of the type of disability all height, age and health and safety restrictions will be applied prior to boarding a ride or attraction.
Exceptions on the grounds of disability will not be made. Our guests? cooperation to assist in measuring a child?s height is required. If the ride/attraction operator is unable to verify this, then the guest will not be allowed to use the ride/attraction.
Please Note: The Queue Assist Policy will not operate on days when ride queue times are expected to be minimal.
Queue Assist Procedure:
Guests who feel they qualify for a Queue Assist Pass, including wheelchair users, must go to the First Aid Room (situated to the side of Wagoners Restaurant) with some form of identification relating to their disability. They will then be assessed by our nursing staff. Guests without relevant documentation will not be issued with Queue Assist Passes. Examples of documentation are: GP?s letter, Council run membership, or any other official type letter that states the disability.
The guest who has the disability will be issued with a blue wrist band. Accompanying family members or helpers will be issued another colour wrist band. Please note that a maximum of 3 helper wrist bands will be issued per party. The wrist bands will have to be secured onto the wrist before leaving the First Aid Room.
Be aware the guest wearing the blue wrist band and a maximum of three helpers can only gain fast track access to a particular ride or attraction once in every hour. Helpers can only fast track if accompanying a guest wearing a blue wrist band.
At least one guest with a non blue coloured wrist band must accompany the guest with the blue wrist band by sitting in the same boat, carriage, seat or row of the ride/attraction.
Guests with non blue coloured wristbands may only use the exit gate of a ride/attraction to gain fast track access when accompanied by a guest wearing a blue wrist band. The aim of the scheme is for the person wearing the blue wrist band to get as much enjoyment from their day at Paultons as possible.
Please note, Paultons Park staff are able to offer advice only but for the safety of all concerned will not assist with lifting.
The wrist bands issued to guests remain the property of Paultons Park and we retain the right to have them returned to Paultons Park at any time without reason.